6 Lower the envelope weight.
7 Press .
270 and 280 Paper jams
Paper jams in this group have been divided into 27x
and 28x groups. If you have an output expander,
high-capacity output stacker, or the 5-bin mailbox,
see 27x Paper Jam Check Bin x. If you have a
finisher, see 28x Paper Jam Check Finisher.
27x Paper Jam Check Bin x
To clear a jam in the output expander, high-capacity
output stacker, or the 5-bin mailbox:
1 If the paper is exiting into the bin or finisher, pull
the media straight out, and press .
Otherwise, continue with step 2.
2 Push the output bin rear door latches in toward
the center. The rear doors will open and drop
down.
Note: If you only have one output option,
you may only have one rear door.
3 Remove the jammed media.
4 Close the output bin rear doors, and make sure
all doors are secure.
5 Press .
28x Paper Jam Check Finisher
To clear a jam in the finisher:
1 Push the finisher rear door latches in toward the
center. The rear door will open and drop down.
2 Remove the jammed media.
3 Close the rear door, and make sure the door is
secure.
4 Lift the front edge of the finisher output bin
cover until it locks into position.
