All life indicators are designed to function with Lexmark supplies and parts, and may deliver unpredictable results if
third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark
printer or its associated components.
Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage caused by
the use of third-party supplies or parts may not be covered by the warranty.
To accept any and all of these risks, and to proceed with the use of non-genuine supplies or parts in your printer, press
and hold
and the # button on the printer control panel simultaneously for 15 seconds.
If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install
a genuine Lexmark supply or part.
Note: For the list of supported supplies, see the “Ordering supplies” section of the User's Guide or visit
www.lexmark.com.
Reinstall missing or unresponsive [color] cartridge [31.xy]
Try one or more of the following:
• Install the missing toner cartridge. For more information, see the “Replacing supplies” section of the User’s Guide.
• Remove the unresponsive cartridge, and then reinstall it.
Note: If the message appears after reinstalling the supply, then the cartridge may be defective. Replace the
cartridge.
Reinstall missing or unresponsive [type] imaging kit [31.xy]
Note: The type can be a black imaging kit, or a black and color imaging kit.
Try one or more of the following:
• Install the missing imaging kit. For more information, see the “Replacing supplies” section of the User’s Guide.
• Remove the unresponsive imaging kit, and then reinstall it.
Note: If the message appears after reinstalling the supply, then the imaging kit may be defective. Replace the
imaging kit.
Reload printed pages in Tray [x]
Try any of the following:
• From the printer control panel, select Continue to clear the message and continue printing the second side of the
sheet. For non‑touch‑screen printer models, press
to confirm.
• Cancel the print job.
Remove packaging material, [area name]
1 Remove any remaining packing material from the indicated location.
2 From the printer control panel, touch Continue to clear the message. For non‑touch‑screen printer models, press
to confirm.
Troubleshooting 186
