42 Chapter 6 Troubleshooting
Computer Problems Causes and Solutions
No image is
displayed on the
screen.
• Make sure the power indicator LED
on the docking station is green.
• Make sure the status of the Wi-Fi
indicator in the camera is correct.
• Make sure the USB connection
between the docking station and
the computer is correct.
• Make sure the camera drivers are
installed correctly.
Image is blurred.
• Make sure the lens is not foggd.
• Make sure the protective sheath is
flattened against the lens and is
placed properly (transparent side
facing the lens).
Colors are not
true.
• Check the camera configuration in
the Kodak dental imaging software
manual.
Camera focuses
on sheaths
during auto
focus process.
• During the auto focusing process,
the camera momentarily focuses
on the sheath, before focusing on
the correct item.
Cannot enter
tooth number in
Tooth number
option.
• Make sure the correct
country/region for the tooth
number standard is chosen in the
KDIS menu: Options >
Preferences > Imaging > Tooth
numbering system > European
(Default)/American.
Table 4 Troubleshooting a Wireless Camera (Continued)
Camera with Wireless Configuration (Continued)
