7-22 Troubleshooting
EN
PERFORM PRINTER
MAINTENANCE
To ensure optimum print
quality, the printer
prompts the customer to
have routine
maintenance performed
every 150,000 pages.
Install the Printer
Maintenance Kit. Be sure
to reset the Maintenance
Page Count when you
install the PM Kit. See
page 3-34 for information
on resetting the
Maintenance Page Count.
RAM DISK DEVICE
FAILURE
The RAM disk had a
critical failure and can no
longer be used.
1. Turn the printer off, and
then turn the printer on to
clear the message.
2. If the message persists,
install a new RAM disk.
RAM DISK FILE
OPERATION FAILED
The requested operation
could not be performed.
You might have
attempted an illegal
operation, such as trying
to download a file to a
non-existent directory.
1. Check the filename and
directory name.
2. Retry the task.
RAM DISK FILE
SYSTEM IS FULL
The RAM disk is full. 1. Delete files and then try
again, or turn the printer
off, and then turn the
printer on to delete all files
on the device. (Delete files
using HP JetAdmin,
HP FontSmart, or another
software utility. See the
software help for more
information.)
2. If the message persists,
increase the size of the
RAM disk. Change the
RAM disk size from the
Configuration Menu in the
printer’s Control Panel.
Table 7-5. Alphabetical Printer Messages (continued)
Control Panel
Message
Event Log
Message
Explanation Recommended
Action
