Software Updates and Restorations
4–9
Before You Begin
✎
HP recommends that you try to restore your system by using the
System Restore utility before you consider repairing or
reinstalling your operating system.
Perform the following restore procedures in the order presented.
Step Description Refer to
1 Return the notebook to a system
restore point.
The “Using the System Restore Utility”
section
2 Try to solve or diagnose the
problem by using the Help and
Support Center.
Start > Help and Support > Fixing a
problem
3 Review troubleshooting
procedures.
The
Troubleshooting
guide on the
Documentation Library CD
4 Reinstall all HP drivers. The “Repairing or Reinstalling Drivers”
section
5 If you suspect the problem could
be caused by a preinstalled or
preloaded application, try
reinstalling the application.
The “Repairing or Reinstalling
Applications” section
6 Repair the operating system. The “Repairing the Operating System”
section
7 Reinstall the operating system. The “About Operating System
Reinstallation” section
