A. Troubleshooting
Status LED
After powering up, the network camera performs a self-diagnostic to detect any hardware defects. The following table
lists the LED patterns in general. In case of any fatal errors, the LED will blink in a pattern other than those below.
Condition LED Color
During self-diagnostic after power on Blinking in interchanged green and red
Ethernet signal is lost Red LED is blinking until Ethernet is detected
Before network is setup Steady green until IP address is confirmed
After network is setup Blinks green every second
Any hardware failure Other patterns
Reset and Restore
On the left side of the camera (if facing it), there is a button hidden in the
pinhole, as shown in the picture. It is used to reset the system or restore the
factory default settings. Sometimes resetting the system sets the system
back to its normal state. If the system problems remain after reset, restore
the factory settings and install again.
Restoring the factory defaults will
erase any previous settings. Reset or
restore the system after power on.
RESET: Insert a fine pen tip, paper clip, or similar object end to click on
the button.
RESTORE:
1. Insert a fine pen tip or paper clip and hold the button down.
2. Wait for the self-diagnostic to run twice.
3. Withdraw the pen tip, paper clip, or similar object as soon as the
second self-diagnostic starts.
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