12
PROBLEMS AND CAUSES
Problem Causes
Coffee does not come out • No water in tank.
• Coffee grind is too fine.
• Too much coffee in the filter.
• Boiler cap is not secure, steam is escaping.
• Machine was not turned on, or plugged in.
Coffee comes out too quickly • Coffee grind is too coarse.
• Not enough coffee in filter basket.
Coffee comes out around the
edge of the filter holder
•
Filter holder is not inserted in the brew head
properly.
• There are coffee grounds around the filter
basket rim.
• There is too much coffee in the filter basket.
• Coffee has been packed too tightly.
No steam is generated
• The water tank is empty.
• There is too much water in the tank,
no room for steam.
• Machine is not turned on.
Coffee is splattering out of spout • The water tank is empty or low, not
enough pressure.
Milk is not foamy after frothing
• Ran out of steam.
