Paper Feeding Problems
9-13
Troubleshooting
9
Q Does the cassette or multi-purpose feeder contain an appropriate quantity of
sheets?
A Make sure the paper stack in the cassette or multi-purpose feeder does not
exceed the capacity of the cassette or multi-purpose feeder. (See “Loading
Paper,” on p. 2-3.)
A Do not force the paper stack into the cassette or multi-purpose feeder.
A Load paper one by one in the multi-purpose feeder.
Q Is only one type of paper loaded in the cassette or multi-purpose feeder?
A Load only one type of paper.
A Make sure you load paper that meets the paper requirements for the machine.
(See Chapter 2, “Paper Handling.”)
Transparencies do not feed correctly.
Q Are the transparencies loaded correctly?
A Make sure the transparencies in the cassette or multi-purpose feeder is loaded
properly, and that the paper guides are adjusted correctly. (See “Loading
Paper,” on p. 2-3.)
Q Is the proper transparency loaded in the multi-purpose feeder?
A Do not use any transparencies designed for color copiers. They will cause a
paper jam. Please use transparencies recommended by Canon.
Paper feeds curled.
Q Is the proper paper loaded?
A Check if the proper paper is loaded in the cassette or multi-purpose feeder.
(See Chapter 2, “Paper Handling.”)
