![](https://pdfstore-manualsonline.prod.a.ki/pdfasset/4/d0/4d08edeb-3b3d-402f-861e-132d1c132df5/4d08edeb-3b3d-402f-861e-132d1c132df5-bg13.png)
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If your AcuRite product does not operate properly after trying
the troubleshooting steps, visit www.AcuRite.com or call
(877) 221-1252 for assistance.
Problem Possible Solution
Cannot access data
online or on the
AcuRite mobile app
• Restart the PC Connect Software.
PC Connect software
data is different than
display unit data
• Restart the PC Connect Software.
minute, re-insert.
port.
Troubleshooting