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Troubleshooting
9-4 41-001129-00 Rev 09, Release 1.4.1
IP Phone Administrator Guide
Troubleshooting
Performing Troubleshooting Tasks
Use the following procedure to perform troubleshooting on the IP phone via the
configuration files..
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Troubleshooting
Parameters” on page A-107.
Aastra Web UI
Step Action
1 Click on Advanced Settings->Troubleshooting.
To set log settings:
2 In the "Log IP" field, enter the IP address of where you want log files to be stored.
3In the "Log Port" field, enter the port number associated with the IP address specified in the "Log IP"
field. This port passes the information from the IP phone to the IP address location.