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Warranty
What Does The Warranty Cover?:
XtremeMac warrants that its products shall be
free from defects in materials or workmanship,
with the exceptions stated below.
What Is The Period Of Coverage?: This
warranty runs for one year from the date of
purchase.
What Does The Warranty Not Cover?:
This warranty does not cover any defect,
malfunction or failure that occurs as a result
of: misuse or failure to follow the product
directions; abuse; or use with improper,
unintended or faulty equipment. Also,
consequential and incidental damages are
not recoverable under this warranty. Further,
opening up the unit or removing any pieces
from the product will immediately render your
warranty null and void.
What Will XtremeMac Do To Correct The
Problem?: XtremeMac will, at its option,
repair or replace any product that proves to be
defective in material or workmanship. If your
product is no longer being manufactured, or
is out of stock, at its option, XtremeMac may
replace your product with a similar or better
XtremeMac product.
How To Get Warranty Service?: To get a
covered product repaired or replaced, you
must contact XtremeMac during the warranty
period by either calling (866) 392-9800 if
you are in the U.S., or by e-mail (support@
xtrememac.com). If you email XtremeMac,
you must include your name, address,
email address, telephone number, date of
purchase and a complete description of the
problem you are experiencing. If the problem
appears to be related to a defect in material
or workmanship, XtremeMac will provide you
a return authorization and instructions for
return shipment. Return shipments shall be
at the customer’s expense, and the return
must be accompanied by the original proof of
purchase. You should insure the shipment as
appropriate because you are responsible for
the product until it arrives at XtremeMac.
The above limited warranties and remedies do
not extend to the iPod used with the product.