Filter
Top Products
Xantech Limited Warranty
(Effective for products sold after July 1, 2006)
Xantech Corporation (“Xantech”) warrants to the holder of a valid proof of purchase as the first end-user purchaser
(“You”), its products to be free from defects in materials and workmanship for the periods specified below from the date of
purchase. This limited warranty extends only to You for product purchased and used in the United States of America. For
product purchased outside of the United States of America, the terms of this warranty apply EXCEPT that You must
contact the Xantech authorized distributor in your region for warranty services. Product is not intended for end user
installation. If within the applicable warranty period above You discover such item was not as warranted above and You
promptly notify Xantech in writing, Xantech shall repair or replace the items at its option. Xantech may elect which remedy
or combination of remedies to provide in its sole discretion. Xantech may use functionally equivalent
reconditioned/refurbished/pre-owned or new products or parts under this limited warranty. This warranty shall not apply
(a) to product which shall have been installed by other than an authorized Xantech installer, (b) to installed product which
is not installed to Xantech’s specifications, (c) to product which shall have been repaired or altered by others than
Xantech, (d) to charges for installation or set up or adjustment of customer controls, (e) to product that has suffered
normal cosmetic deterioration (f) to product which shall have been subjected to negligence, misuse, abuse, accident, or
damage by circumstances beyond Xantech’s control, including, but not limited to, lightning, flood, electrical surge,
tornado, earthquake, or any other catastrophic events beyond Xantech’s control, or (g) to product which shall have been
subjected to improper operation, connected equipment failure or malfunction, inadequate packing or shipping damage,
maintenance or storage, or to other than normal use of service. The foregoing warranties do not cover reimbursement for
labor, transportation, shipping, removal, installation, or other expenses which may be incurred in connection with repair or
replacement. All claims for product shipping damage must be processes within 3 days of receipt by You.
A Xantech Return Authorization (RA) must be obtained from Xantech by You, your installer or your distributor for Product
covered under this warranty. Covered product must be sent to Xantech together with proof of purchase, RA number,
prepaid and insured to Xantech. Freight collect shipments will be refused. Risk of loss or damage in transit is borne by the
sender. Xantech's warranty does not cover Products which have been received improperly packaged, altered, or
physically damaged. Products will be inspected upon receipt.
Except as may be expressly provided and authorized in writing by Xantech, Xantech shall not be subject to any
other obligations or liabilities whatsoever with respect to equipment manufactured or sold by Xantech or services
rendered by Xantech.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED AND IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
ATTENTION: TO OUR VALUED CONSUMERS
To insure that consumers obtain quality pre-sale and after-sale support and service, Xantech products are sold
exclusively through authorized dealers and authorized distributors. Xantech products are not sold online. The
warranties on Xantech products are NOT VALID if the products have been purchased from an unauthorized
distributor or an online E-tailer. In order to determine if your Xantech re-seller is authorized, please call Xantech
(800) 843 - 5465.
XANTECH PRODUCT (go to Xantech.com/warranty for model numbers) WARRANTY DURATION
IR Receivers and IR Emitters Limited Lifetime
A/V distribution and Control Limited Lifetime
Remote Control Switchers Limited Lifetime
Modules and Connecting Blocks Limited Lifetime
Accessories Limited Lifetime
Speakers Limited Lifetime
Volume Controls and Speaker Selectors 5 year Limited
MRC, BX, ZPR and Commercial Products 2 year Limited
Amplifiers 2 year Limited
Control Interfaces 2 year Limited
Hand Held Remote Controls 1 year Limited
SPLCD Product 1 year Limited
Source Components 1 year Limited