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There is no
power.
• Press the POWER button on the remote control or on the top of your Sound Bar.
• Ensure the power cord is securely connected.
• Ensure the light on the power adapter is glowing green.
• Plug a different device into the electrical outlet to verify that the outlet is working correctly.
There is no
sound.
• Increase the volume. Press Volume Up on the remote control or on the top of your Sound Bar.
• Press MUTE on the remote to ensure the Sound Bar is not muted.
• Press INPUT on the remote or on the top of your Sound Bar to select a different input source.
• If you are using the 3.5mm output from your TV, be sure that is connected to an audio OUTPUT
and not audio INPUT. Some TVs use 3.5mm audio INPUT for devices such as computers.
• Your TV may be set to variable audio output. Confirm that the audio output setting is set to
FIXED or STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.
I hear buzzing or
humming.
• Ensure all cables and wires are securely connected.
• Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does
not, the problem may be with the original device.
• Connect your device to a different input on the Sound Bar.
There is no bass.
• Press the SUB + button on the remote control to increase the bass level.
• Ensure the subwoofer cable is securely connected to the Subwoofer and to the Sound Bar.
• Ensure the subwoofer is plugged in and the power switch is in the On position.
There is too
much bass.
• Press the SUB - button on the remote control to decrease the bass level.
HELP & TROUBLESHOOTING