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There is no
power.
• Press the POWER button on the remote control or on the top of your Sound Bar.
• Ensure the power cord is securely connected.
• Ensure the light on the power adapter is glowing green.
• Plug a different device into the electrical outlet to verify that the outlet is working correctly.
There is no
sound.
• Increase the volume. Press Volume Up on the remote control.
• Press MUTE on the remote to ensure the Sound Bar is not muted.
• Press INPUT on the remote to select a different input source.
• If you are using the 3.5mm output from your TV, be sure that is connected to an audio OUTPUT and not
audio INPUT. Some TVs use 3.5mm audio INPUT for devices such as computers.
• Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or
STANDARD, not VARIABLE. Consult your TV’s user manual for more detailed information.
• If you are using a SPDIF/Optical connection, make sure your TV is set to PCM audio output.
• If the Indicator LEDs all flash rapidly, the selected input cannot be decoded.
I hear buzzing or
humming.
• Ensure all cables and wires are securely connected.
• Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the
problem may be with the original device.
• Connect your device to a different input on the Sound Bar.
There is no bass.
• Make sure the Subwoofer is plugged in and turned on (Toggle switch on the rear of the Subwoofer).
• Press the SUB + button on the remote control to increase the bass level.
• Ensure the Subwoofer is linked to the Sound Bar. See Re-Linking the Subwoofer on the previous page.
There is too
much bass.
• Press the SUB - button on the remote control to decrease the bass level.
• Move the subwoofer away from the corner.
I want to return
my Sound Bar to
factory settings.
• Press and hold the Input and Vol - buttons on the Sound Bar for 3 seconds to return it to its factory
default settings.
HELP & TROUBLESHOOTING