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HELP & TROUBLESHOOTING
There is no power.
• Press the POWER button on the remote control or on the top of your Sound Bar.
• Ensure the power cords are securely connected.
• Plug a different device into the electrical outlet to verify that the outlet is working correctly.
• To conserve power, the Sound Bar shuts off automatically after 30 minutes if not in use.
• If an optional subwoofer is connected, turn the power switch to on.
There is no sound from
the Sound Bar.
• Increase the volume. Press Volume Up on the remote control or on the top of your Sound Bar.
• Press MUTE on the remote to ensure the Sound Bar is not muted.
• Select a different input source (Analog or Digital).
• Be sure the audio cable coming from the TV is connected to an audio output, not an audio input.
I hear buzzing or
humming.
• Ensure all cables and wires are securely connected.
• Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the problem may
be with the original device.
• Connect your device to a different input on the Sound Bar.
How do I listen to
SRS TruSurround or
Dolby Digital?
• To activate SRS TSHD, press the Menu button the remote and use the arrow keys to scroll to the TSHD screen to toggle
between on and off.
• To listen to Dolby Digital, your device must be playing content in Dolby Digital format. Dolby Digital is only
available over Digital Coaxial, or Digital Optical connections.
• Digital formats other than Dolby Digital are not supported and no audio will be heard if these are input to the bar over
optical or coaxial.
I would like to adjust the
sound on the Sound Bar.
• Adjust the bass and treble levels by pressing the Menu button on the remote and adjusting the settings.
• Try enabling/disabling SRS TruSurround by pressing the Menu button on the remote and adjusting the settings.
• Disable Night Mode if bass level is too low by pressing the Menu button on the remote and adjusting the settings.
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I want to return my
Sound Bar to factory
settings.
• Press and hold the Power, Volume Up, and Volume Down buttons on the Sound Bar for 10 seconds to return it to its
factory default settings.
When should I use
Night Mode or SRS
TruVolume™?
• Night Mode reduces bass output of the sound bar so that listening to the bar is less likely to disturb others. SRS
TruVolume™ reduces high volume content like commercials and increases low volume content, like dialog, so that you
have a more uniform listening experience. Night Mode and SRS TruVolume can be turned on independently or together.