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Troubleshooting
If you experience any trouble using your headphones, try the fol-
lowing troubleshooting instructions. If you still need help, see the
contact information on the inside back cover for assistance in
your area.
WARNINGS:
•Contains small parts which may be a choking hazard.
Not suitable for children under age 3.
•This product contains magnetic material.
•Long-term exposure to loud music may cause hearing damage. It is
best to avoid high volume levels when using headphones, especially for
extended periods.
•Use caution when using your headset/headphones while operating a
vehicle or engaging in any activity that requires your full attention. Check
and follow local laws regarding headset/headphones use. Some jurisdic-
tions impose specific limitations, such as single earpiece configuration, on
the use of such products while driving.
CAUTIONS:
•Sounds that you rely on as reminders or warnings may have an unfamiliar
character when using headphones. Be aware of how these sounds may
vary in character so you can recognize them as needed.
•Do not drop, sit on, or allow the headphones to be immersed in water.
Limited Warranty
Your Bose
®
IE2 audio headphones are covered by a limited
warranty. Details of the limited warranty are provided on the product
registration card that is included in the carton. Please refer to the card
for instructions on how to register. Failure to register will not affect your
limited warranty rights.
What you must do to obtain Limited Warranty service
Return the product, with proof of purchase from an authorized Bose
dealer, using the following procedures:
1. Contact the Bose organization in your country/region (visit
Global.Bose.com for contact information in your country/region)
for specific return and shipping instructions.
2. Label and ship the product, freight prepaid, to the address
provided by the Bose organization in your country.
3. Place any necessary Return Authorization Number prominently on
the outside of the carton. Cartons not bearing a Return Authorization
Number, where required, will be refused.
Problem What to do
No audio/
intermittent
•Make sure that the headphone plug is
securely connected to the headphone/
headset jack (not the line out jack).
•Try another audio device.
Excessive bass •Turn off any audio enhancement features on
the audio source.
Low volume/
poor audio
•Turn off any “sound checker” or other audio
signal altering features on the audio source.
•Make sure ear tips and headphone nozzles
are clear of any debris or wax build-up.
•Make sure the volume level of the audio
source is turned up.
Ear tips falling
off
•Make sure the ear tips are securely attached
to the earpiece and nozzle hook.
Lost ear tip •Visit owners.Bose.com for replacement tips.
Sound is
muffled from
earpiece
•Make sure ear tips and headphone nozzles
are clear of any debris or wax build-up.
•Unplug the headphones from the audio
source, then plug back in making sure they are
securely connected.
•Try another audio device.
Sound is only
coming from
one earpiece
•Unplug the headphones from the audio
source, then plug back in making sure they are
securely connected.
•Try another audio device.
©2010 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without prior written permission. All trademarks referenced herein are
property of Bose Corporation.
01_YoYo_ENG.fm Page 3 Monday, May 10, 2010 4:11 PM