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CUSTOMER SERVICE
For information or technical assistance, call or write to Telex at:
Customer Service Department
Telex Communications, Inc.
12000 Portland Ave. So.
Burnsville, MN 55337 U.S.A.
(952) 884-4051
Domestic Toll Free: (877) 863-4168
(Collect calls not accepted)
All equipment returned for repair must be accompanied by documentation stat
-
ing your return address, telephone number and proof of date of purchase,
along with a description of the problem.
Return equipment for factory repair to:
Customer Service Department
Telex Communications, Inc.
1720 East 14th St.
Glencoe, MN 55336 U.S.A.
(320) 864-3177
Warranty Repairs - If in warranty, no charge will be made for the repairs.
Equipment being returned for warranty repair must be sent prepaid and will be
returned prepaid.
Non-Warranty Repairs - Equipment that is not under warranty must be sent
prepaid to Telex. If requested, an estimate of repair costs will be issued prior
to service. Once your approval for repair, and repair of equipment is com
-
pleted, the equipment will be returned on a collect basis. Collect charges may
be avoided by sending a signed check for payment in full along with your
signed estimate approval form (the estimate includes the shipping charge).
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