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Troubleshooting
If you experience any of the following difficulties while using Network Walkman, use this
troubleshooting guide to help you remedy the problem. Should any problem persist, consult your
nearest Sony dealer. For trouble concerning operations while connecting with your computer,
please refer to the supplied software‘s online help “Troubleshooting” contents, too.
To reset the player
If Network Walkman does not operate normally or if there is no sound, even after checking the
troubleshooting guide below, remove the battery, then re-insert it.
What happened ?
On playback
Symptom
There is no sound.
The volume does not increase.
Sound is distorted.
There is no sound from the right
channel of the headphones.
Playback has stopped suddenly.
Cannot playback audio data with
date limits.
On the display window
Symptom
The backlight is off.
“s” appears instead of the album
title.
Cause/Remedy
c Adjust the volume (page 11).
c Connect the headphones securely to the headphones jack.
c Cancel the AVLS function (page 14).
c Record with a higher bps value (page 32).
c Make sure that the headphones plug is connected securely.
c The battery is exhausted. You need to change it (page 8).
c Release and reinsert the “Memory Stick” a few times to clean
the terminals.
c You must set the date in the menu (page 18).
c The date has expired.
Cause/Remedy
c Set the LIGHT setting to ON (turns on during operation) in the
menu (page 18).
c Use the OpenMG Jukebox to rename the title with characters
which can be displayed on the player.
continued