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Troubleshooting
19
Problem Possible Remedies
No sound in Main Room
• Make sure the muting is not engaged.
• If playing a CD, make sure that a disc is loaded.
• Try pressing the Source Select button for the desired source
again, to reset the correct inputs and power up the correct
components.
No sound in additional rooms
• Make sure the muting is not engaged.
• Make sure the power button on all the amps at the bottom
of the rack are pushed in and are lit.
No picture and no sound
• Try another TV station. It may be a station issue.
• If playing a DVD, make sure that a disc is loaded.
• Try pressing the Source Select button for the desired source
again, to reset the correct inputs and power up the correct
components.
Wireless remote does not
operate
• Replace the remote control batteries.
• Confirm a direct line of sight from the remote control to the
system rack and/or infrared repeater “eye.”
Playback stops suddenly
• Confirm that no one else is operating the system from
another room.
Channel changes suddenly
• Confirm that no one else is operating the system from
another room.
Source changes suddenly
• Confirm that no one else is operating the system from
another room.
TV channel instead of a VHS
tape.
• Confirm that a VHS cassette is loaded into the VCR.
Aspect ratio of the TV picture is
wrong.
• Cycle through the options on the TV Wide button of the
infrared remote control.
If, after reading the following instructions, you still have problems relating to the
operation of this System, please call our Customer Support Hotline:
1-877-619-7669 or email: sonynewhome@info.sel.sony.com