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Troubleshooting
If you run into any problems using this unit, use the following checklist.
Should any problem persist, consult your nearest Sony dealer.
The correspondence
distance is short. (Sound
skips.)
, If a device that generates
electromagnetic radiation, such as a
wireless LAN, other BLUETOOTH
device(s), or a microwave oven is
nearby, move away from such
sources.
Cannot operate the unit.
(Connection has hung up.)
, Press the RESET button. Pairing
information is not deleted by this
operation.
When listening to
music
No sound
, Check that both this unit and the
BLUETOOTH device are turned on.
,
Check that both this unit and the
BLUETOOTH device are making the
BLUETOOTH connection, A2DP
(Advanced Audio Distribution Profile).
, Check that music is being played
back by the BLUETOOTH device.
, Check that the volume of the unit is
not set too low.
, Check that the volume of the
BLUETOOTH device is not set too
low if the BLUETOOTH device has a
volume control.
, Pair this unit and BLUETOOTH
device again.
Common
The unit is not turned on.
, Charge the battery of the unit.
, The unit is not turned on while
charging. Remove the unit from the
battery charging stand and then turn
on the unit.
Pairing cannot be done.
, Bring this unit and the BLUETOOTH
device closer together.
Cannot make the
BLUETOOTH connection.
, Check that this unit is turned on.
, Check that the BLUETOOTH
connecting device is turned on and
the BLUETOOTH function is on.
, Connection with the BLUETOOTH
device may not be memorized on this
unit. Make the BLUETOOTH
connection from the BLUETOOTH
device to this unit soon after pairing
is complete.
, This unit or BLUETOOTH
connecting device is in sleep mode.
, The BLUETOOTH connection is
terminated. Make the BLUETOOTH
connection again.
Distorted sound
, Ensure that this unit is not receiving
interference from a wireless LAN,
other 2.4 GHz wireless device, or
microwave oven.
, Re-position this unit.