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TECHNICAL ASSISTANCE AND SERVICE
If you any have questions about the operation or installation of this product,
please call our Technical Assistance Department on any business day at
(800) 582-0772 or (949) 492-7777; from 7 a.m. to 5 p.m., PST.
If your speakers should need repair or service, contact your
Sonance Authorized Dealer for help, or use the following procedure:
1. Prior to calling, note the product’s model number, serial number,
purchase date, and the name and address of the dealer where you
purchased the product.
2. Contact our Technical Assistance Department at the above num-
ber(s) and describe the problem the unit is experiencing. If
applicable, they will issue a Return Authorization Number.
IMPORTANT: YOU MUST HAVE PRIOR AUTHORIZATION TO
RETURN YOUR SPEAKER TO SONANCE!
3. If you’re directed to return the unit to Sonance for repair, pack the
unit in its original shipping carton. If needed, you can obtain
replacement packaging from us for a small charge. Note: it is best
if you place the box into an additional outer “overcarton” before
shipment to minimize a chance of theft in shipment. Please
include a copy of the original bill of sale inside the package.
4. Contact United Parcel Service, Federal Express, or RPS to arrange
prepaid (not collect) shipping. Do not use the U.S. Mail Service.
IMPORTANT: FREIGHT COLLECT SHIPMENTS WILL BE
REFUSED.
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6. Ship the packaged unit to:
Quality Assurance Department
Sonance
212 Avenida Fabricante
San Clemente, CA 92672-7531
LIMITED LIFETIME WARRANTY COVERAGE (U.S. ONLY)
Sonance warrants to the original retail purchaser only that this
Sonance product will be free from defects in materials and
workmanship, provided the speaker was purchased from a Sonance
Authorized Dealer.
Defective products must be shipped, together with proof of pur-
chase, prepaid insured to the Authorized Sonance Dealer from
whom they were purchased, or to the Sonance factor at the address
listed on this instruction manual. Freight collect shipments will be
refused. It is preferable to ship this product in the original shipping
container to lessen the chance of transit damage. In any case, the risk
or loss or damage in transit is to be borne by the purchaser. If, upon
examination at the Factor or Authorized Sonance Dealer, it is
determined that the unit was defective in materials or workmanship
at any time during this warranty period, sonance or the Authorized
Sonance Dealer will, at its option, repair or replace this product at
no additional charge, except as set forth below. It this model is no
longer available and can not be repaired effectively, Sonance, at is
sole option, may replace the unit with a current model of equal or
grater value. In some cases where a new model is substituted, a
modification to the mounting surface may be required. If mounting
surface modification is required, Sonance assumes no responsibility
or liability for such modification. All replaced parts and product
become the property of Sonance. Products replaced or repaired
under this warranty will be returned to the original retail purchaser,
within a reasonable time, freight prepaid.
This Warranty does not include service or parts to repair damage
caused by accident, disaster, misuse, abuse, negligence, inadequate
packing or shipping procedures, commercial use, voltage inputs in
excess of the rated maximum of the unit, or service, repair or
modification of the product which has not been authorized or
approved by Sonance. This Warranty also excludes normal cosmet-
ic deterioration caused by environmental conditions. This Warranty
will be void if the Serial Number on the product has been removed,
tampered-with or defaced. This Warranty is in lieu of all other
expressed warranties. If the product is defective in materials or
workmanship as warranted above, the purchaser’s sole remedy shall
be repair or replacement as provided above. In no event will
Sonance be liable for any incidental or consequential damages
arising out of the use or inability to use the product, even if Sonance
or a Authorized Sonance Dealer has been advised of the possibility
of such damages, or for any claim by any other party.
Some states do not allow the exclusion or limitation of consequen-
tial damages, so the above limitation and exclusion may not apply.
All implied warranties on the product are limited to the duration of
this expressed Warranty. Some states do not allow limitation on the
length of an implied warranty. If the original retail purchaser resides
in such a state, this limitation does not apply.
EXCLUSIONS AND LIMITATIONS
The warranty set forth above is in lieu of all other warranties,
express or implied, of merchantability, fitness for a particular
purpose, or otherwise. The warranty is limited to Sonance products
registered herein and specifically excludes any damage to
loudspeakers and other allied or associated equipment which may
result for any reason from use with this product. Sonance shall, in
no event, be liable for incidental or consequential damages arising
from any breach of this warranty or otherwise. This
warranty gives you specific legal rights, and you may have other
rights which vary from state to state.
©2004 Sonance. All rights reserved. Sonance,Sonance Cinema Select and Sonafill are trademarks of Sonance.
THX and THX Select are trademarks or registered trademarks of THX, LTD.
Sonance • 212 Avenida Fabricante • San Clemente,CA 92672-7531, USA • (800) 582-7777 or (949) 492-7777 • FAX: (949) 361-5151 • Technical Support: (800) 582-0772
33-3593 1204
www.sonance.com