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33-1485 10/06
Technical Assistance and Service
If you any have questions about the operation or installation of this
product, please call our Technical Assistance Department on any
business day at (800) 582-0772 or (949) 492-7777; from 7 a.m. to
5 p.m., Pacific time.
If this product should need repair or service, contact your Sonance
Authorized Dealer for help, or use the following procedure:
1. Prior to calling, note the product’s model number, serial number,
purchase date, and the name and address of the dealer where you
purchased the product.
2. Contact our Technical Assistance Department at the above num-
ber(s) and describe the problem the unit is experiencing. If applic-
able, they will issue a Return Authorization Number.
IMPORTANT: YOU MUST HAVE PRIOR AUTHORIZATION TO
RETURN YOUR PRODUCT TO SONANCE!
3. If you’re directed to return the unit to Sonance for repair, pack the
unit in its original shipping carton. If needed, you can obtain
replacement packaging from us for a small charge. Note: it is best
if you place the box into an additional outer “overcarton” before
shipment to minimize a chance of theft in shipment. Please include
a copy of the original bill of sale inside the package.
4. Contact a package delivery service such as United Parcel Service
or Federal Express to arrange prepaid (not collect) shipping. Do
not use the U.S. Postal Service.
IMPORTANT: Freight collect shipments will be refused.
5. Write the Return Authorization Number on the outside of the ship-
ping carton.
6. Ship the packaged unit to:
Quality Assurance Department
Sonance
212 Avenida Fabricante
San Clemente, CA 92672-7531
Limited Warranty Coverage (U.S.A. Only)
Sonance warrants to the original retail purchaser only that this
Sonance product will be free from defects in materials and workman-
ship for a period of five (5) years, provided the product was pur-
chased from a Sonance Authorized Dealer.
Defective products must be shipped, together with proof of purchase,
prepaid insured to the Authorized Sonance Dealer from whom they
were purchased, or to the Sonance factory at the address listed on
this instruction manual. Freight collect shipments will be refused. It is
preferable to ship this product in the original shipping container to
lessen the chance of transit damage. In any case, the risk or loss or
damage in transit is to be borne by the purchaser. If, upon examina-
tion at the factory or Authorized Sonance Dealer, it is determined that
the unit was defective in materials or workmanship at any time during
this warranty period, Sonance or the Authorized Sonance Dealer will,
at its option, repair or replace this product at no additional charge,
except as set forth below. It this model is no longer available and can
not be repaired effectively, Sonance, at is sole option, may replace
the unit with a current model of equal or greater value. In some cases
where a new model is substituted, a modification to the mounting
surface may be required. If mounting surface modification is
required, Sonance assumes no responsibility or liability for such
modification. All replaced parts and product become the property of
Sonance. Products replaced or repaired under this warranty will be
returned to the original retail purchaser, within a reasonable time,
freight prepaid.
This Warranty does not include service or parts to repair damage
caused by accident, disaster, misuse, abuse, negligence, inadequate
packing or shipping procedures, commercial use, voltage inputs in
excess of the rated maximum of the unit, or service, repair or modifi-
cation of the product which has not been authorized or approved by
Sonance. This Warranty also excludes normal cosmetic deterioration
caused by environmental conditions. This Warranty will be void if the
Serial Number on the product has been removed, tampered-with or
defaced. This Warranty is in lieu of all other expressed warranties. If
the product is defective in materials or workmanship as warranted
above, the purchaser’s sole remedy shall be repair or replacement as
provided above. In no event will Sonance be liable for any incidental
or consequential damages arising out of the use or inability to use the
product, even if Sonance or a Authorized Sonance Dealer has been
advised of the possibility of such damages, or for any claim by any
other party.
Some states do not allow the exclusion or limitation of consequential
damages, so the above limitation and exclusion may not apply. All
implied warranties on the product are limited to the duration of this
expressed Warranty. Some states do not allow limitation on the length
of an implied warranty. If the original retail purchaser resides in such
a state, this limitation does not apply.
Exclusions and Limitations
The Warranty set forth above is in lieu of all other warranties, express
or implied, of merchantability, fitness for a particular purpose, or oth-
erwise. The Warranty is limited to Sonance products registered here-
in and specifically excludes any damage to loudspeakers and other
allied or associated equipment which may result for any reason from
use with this product. Sonance shall, in no event, be liable for inci-
dental or consequential damages arising from any breach of this
Warranty or otherwise. This Warranty gives you specific legal rights,
and you may have other rights which vary from state to state.
SONANCE • 212 Avenida Fabricante • San Clemente, CA 92672-7531
800
.
582
.
7777 or 949
.
492
.
7777 • FAX: 949
.
361
.
5151
Technical Support: 800
.
582
.
0772
www.sonance.com
©2006 Sonance. All rights reserved. Sonance and MediaLinQ are registered trademarks of Dana Innovations.
Due to continuous product improvement, all specifications are subject to change without notice.
For the latest Sonance product specification information visit our website: www.sonance.com