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SONAMP
®
ASAP3D SE STEREO POWER AMPLIFIER
14
Appendix 3: Front-Panel LED Fault Indications
Technical Assistance and Service
If you have any questions about the operation or installation of this product, please call our Technical Assistance Department
on any business day at (800) 582-0772 or (949) 492-7777; from 7 a.m. to 5 p.m., PST.
If your amplifier should need repair or service, contact your Sonance Authorized Dealer for help, or use the following proce-
dure:
1. Prior to calling note the product’s model number, serial number, purchase date, and the name and address of the dealer
where you purchased the product.
2. Contact our Technical Assistance Department at the above number(s) and describe the problem the unit is experiencing. If
applicable, they will issue a Return Authorization Number.
IMPORTANT: You must have prior authorization to return your amplifier to Sonance!
3. If you’re directed to return the unit to Sonance for repair, pack the unit in its original shipping carton. If needed, you can
obtain replacement packaging from us for a small charge. It is best if you place the box into an additional outer “overcar-
ton” before shipment to minimize a chance of theft in shipment. Please include a copy of the original bill of sale inside the
package.
4. Contact a package delivery service such as United Parcel Service or Federal Express to arrange prepaid (not collect) ship-
ping. Do not use the U.S. Postal Service.
IMPORTANT: Freight collect shipments will be refused.
5. Write the Return Authorization Number on the outside of the shipping carton.
6. Ship the packaged unit to:
Quality Assurance Department
Sonance
212 Avenida Fabricante
San Clemente, CA 92672-7531
1 Flash every 2 seconds
More than 1 Trigger Mode switch
(A
UDIO
, V
OLT
, AC) is set to ON
Amplifier output muted
Amplifier output muted
Amplifier output mutes for
5 seconds, then turns back ON
Set only 1 A
UDIO
, V
OLT
or AC Trigger Mode
switch to ON
1 Flash every 5 seconds
Amplifier is in S
TANDBY
mode
Amplifier will not switch to
L
OCAL
source
Press front-panel STBY button
2 Flashes every 2 seconds
3 Flashes every 2 seconds
Over-Temperature
Over-Current; Short-circuit in
speaker output
H
OUSE
LED Action Cause Condition Remedy
Unplug the AC cord, wait 30 seconds,
then plug the AC cord back in
No action necessary if the amplifier remains
ON*
*If the amplifier goes into Over-Current or Short-Circuit protection 5 times in 1 minute it will shut-down. After correcting the over-current
condition (speaker impedance too low, volume too high, short-circuit, etc), unplug the AC co
rd, wait 10 seconds, then plug the AC cord back in.