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Troubleshooting
Problem Possible cause Possible solution
No operation
indication
Battery is flat Recharge the battery
(see page 6, page 17)
No sound Jack plug connection is
incorrect
Check the connection
to your audio device
(see page 12)
Transmitter or
earphones are switched
off
Switch the device on
(see page 14)
Audio device is switched
off
Switch the audio
device on
Volume of the audio
device is adjusted too
low
Adjust the volume to a
higher level
Housing of player or
something else blocks
the transmission
Remove obstacles
between transmitter
and earphones
Transmission between
the transmitter and
earphones is disturbed
by any interferences
(including ESD) in the
vicinity
Briefly press the
operation/pairing
button
¿ of the
transmitter
Sound
dropouts
Device is out of range Reduce the distance
between earphones
and transmitter
Signal is shielded Remove obstacles
between transmitter
and earphones
Interfering devices in
the vicinity
Try relocation