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Appendix
Symptom Check/Remedy
The aspect ratio cannot be
changed.
•You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or
4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer to the
Blu-ray Disc jacket and then select the appropriate function.
• The product is not
working.
•Press and hold the remote control's
5
button for 5 seconds in NO DISC mode.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
You have forgotten the
rating level password.
•With no disc in the product, press and hold the product's
5
button for longer than 5
seconds. INIT appears on the display and all settings will return to the default values.
Then, press the POWER button.
- Using the RESET function will erase all stored settings.
Do not use this unless necessary.
Can't receive radio
broadcasts.
•Is the antenna connected properly?
•If the antenna's input signal is weak, install an external FM antenna in an area with
good reception.
While listening to TV audio
through the Product, no
sound is heard.
•
If the OPEN/CLOSE
^
button is pressed while listening to TV audio using the D. IN or
AUX functions, the
Blu-ray/DVD disc
functions are turned on and the TV audio is muted.
"Not Available" appears on
screen.
•The features or action cannot be completed at this time because:
1. The Blu-ray/DVD disc's software restricts it.
2. The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)
3. The feature is not available at the moment.
4.
You’ve requested a title or chapter number or search time that is out of range.
If the HDMI output is set to a
resolution your TV cannot
support (for example, 1080p),
you may not see a picture on
your TV.
•Press and hold the
5
button on front panel for more than 5 seconds with no disc in
the product. All settings will revert to the factory settings.
No HDMI output. •Check the connection between the TV and the HDMI jack of the product.
•Check if your TV supports 576p/480p/720p/1080i/1080p HDMI input resolution.
Abnormal HDMI output
screen.
•If random noise appears on the screen, it means that TV does not support HDCP (High-
bandwidth Digital Content Protection).
AllShare Play function
I can see folders shared
through AllShare Play,
but I cannot see the files.
•AllShare Play shows only files corresponding to the Photo, Music, and Movie categories.
Files that do not correspond to these categories may not be displayed.
Video is played
intermittently.
•Check if the network is stable.
• Check if the network cable is properly connected and if the network is not overloaded.