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● TROUBLESHOOTING
troubleshooting
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not
listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the
nearest authorized dealer or Samsung Electronics Service Center.
SYMPTOM Check/Remedy
I cannot eject the disc. • Is the power cord plugged securely into the outlet?
• Turn off the power and then turn it back on.
Playback does not start. • Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this Room
Cinema System.
• Make sure that the rating level is correct.
Playback does not start
immediately when the
Play/Pause button is pressed.
• Are you using a deformed disc or a disc with scratches on
the surface?
• Wipe the disc clean.
Sound is not produced. • No sound is heard during fast playback, slow playback, and
step motion playback.
• Are the speakers connected properly? Is the speaker setup
correctly customized?
• Is the disc severely damaged?
The remote control does not
work.
• Is the remote control being operated within its operation
range of angle and distance?
• Are the batteries exhausted?
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