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Roksan Audio ltd Kandy Integrated Amplifier User Manual
CLASSIFICATION: General Use Version 3.0
All specifications are liable to change without notice. E&OE Page 9 of 11 ENGLISH
KNOW YOUR KANDY
• When you first power up from the Mains Switch on the rear panel, the amplifier goes into Standby and the
MODE Indicator glows GREEN.
• During Standby, the power stage of the amplifier is shut down to reduce power consumption and heat.
• In normal operation If the amplifier detects an external fault, such as a short-circuit on the loudspeaker leads
the amplifier will go into standby, the speaker output and power section relays will disconnect and the MODE
Indicator light will glow GREEN. Unless the fault is rectified the amplifier can not be brought out of standby.
• If the amplifier output current exceeds its safe operating range (very low loudspeaker impedance and high
volume level) the Kandy integrated will revert to Standby. If subsequently the volume is lowered or the
loudspeakers changed, the amplifier can be brought out of standby to resume normal operation.
If you suspect that your ROKSAN Kandy Integrated Amplifier is not operating properly, you should check all the
connections carefully. Pay particular attention to speaker phasing and channel connections. Phono plugs should
be fully inserted- a frequent cause of problems is that Phono plug surrounds do not make proper contact. Below
are some commonly encountered problems with suggestions for possible cure. The list is not exhaustive: If you
have any unresolved problems, please consult your appointed ROKSAN dealer or distributor.
SYMPTOM LIKELY CAUSE SUGGESTED REMEDY
No power AC Mains lead not inserted properly
Unit not switched on at rear panel
Ensure AC Mains lead is fully inserted
Switch unit on at rear panel
No output on one or both
channels
Very low sound output
Poor speaker imaging, lack
of Bass output
Amplifier in stand-by mode (MODE light
GREEN)
Missing or bad input signal connection
Incorrect speaker connection
Wrong input selected
Tape Monitor selected
Full Mute selected (MODE light flashing
RED)
Amplifier set in 20dB MUTE position
(MODE light AMBER)
Loudspeakers connected out of phase
Press MODE button to set amplifier in
operational mode (MODE light RED)
Check all input connections
Check speaker output connections on
rear panel
Select correct input, ascertain source is
working
Deselect Tape Monitor
Deselect Full MUTE (MODE light RED)
Press MODE button to set amplifier in
operational mode (MODE light RED)
(check volume setting first)
Check polarity of speaker connections
(especially important if Multi-wiring,
Multi-Amping)
Hum from speakers Incorrect Grounding
Check Mains polarity and grounding on
all connected equipment
There are no user-serviceable parts inside your Kandy Integrated Amplifier. If a fault should develop, refer any
servicing to your appointed ROKSAN dealer, distributor or ROKSAN approved service agent.
Your ROKSAN Kandy Integrated Amplifier is guaranteed against any defect in materials and workmanship for a
period of two years from the date of purchase.
TROUBLESHOOTING Kandy Integrated Amplifier
GUARANTEE Kandy Integrated Amplifier