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TROUBLESHOOTING
This receiver has been manufactured to the specifications of RadioShack and is covered by a limited warranty from RadioShack. If
your receiver is not operating as it should, take it to your local RadioShack store or call 1-800-THE-SHACK for assistance.
If you think that there is something wrong with this component, check the points below. Investigate the other components and
electrical appliances being used. Sometimes the trouble may lie in another component.
Symptom Cause Remedy
No power. The power cord is disconnected. Plug the power cord into the wall outlet securely.
The power is on, but
the DVD player does
not work.
No disc is inserted. Insert a disc. (Check that the DVD or audio CD indicator
in the DVD display is lit.)
No picture. The TV is not set to receive DVD signal
output.
Select the appropriate video input mode on the TV so the
picture from the DVD player appears on the TV screen.
The video cable is not connected
securely.
Connect the video cable into the jacks securely.
The connected TV power is turned off. Turn on the TV.
The playback picture is
poor.
The disc is dirty. Clean the disc.
The DVD player does
not start playback.
No disc is inserted. Insert a disc. (Check that the DVD or CD indicator in the
display panel is lit.)
The DVD player cannot read the disc
because it is damaged or an incorrect type
(for example, a CD-RW).
Check the disc type, color system and regional code.
Check for any scratches or smudge on the disc. Insert a
readable disc.
The disc is placed upside down. Place the disc with the playback side down.
The disc is not placed within the guide. Place the disc on the disc tray correctly inside the guide.
The disc is dirty. Clean the disc.
A menu appears on the TV screen. Press
SETUP
to turn off the menu screen.
The rating level is set. Cancel the rating function or change the rating level.
The remote control
does not work
properly.
The remote control is not pointed at the
remote sensor of the receiver.
Point the remote control at the remote sensor of the
receiver.
The remote control is too far from the
receiver.
Operate the remote control within about 23 feet (7 m) of
the receiver.
There is an obstacle between the remote
control and the DVD player.
Remove the obstacle.
The remote’s batteries are low. Replace the batteries.
The receiver does not
respond when the
buttons are pressed.
Static electricity caused by dry air. Disconnect the power plug from the outlet, then re-insert
the plug.
No sound is output
when a function is
selected.
Improper connections. Make sure the component is connected correctly.
Sound is muted. Press the remote’s
MUTE
.
The volume is turned down. Adjust
VOLUME
.
No image is output
when a function is
selected.
Improper connections. Make sure the component is connected correctly.
The input source is not properly selected. Press the correct function button.