Filter
Top Products
18
the
remainder
of the
original product's one year warranty,
or 90 days
from the date the
replacement
product
was shipped
to
you,
whichever
is
longer
.
How
to get service:
•
Call Customer Care
at
1-877-722-4908.
Please have
your product with
you and
please have
your
model number
and date
code
available
when calling us. The model number
and date
code
can be found
on the
underside
of the
base unit.
If
you
are
within your limited warranty period and
it
is determined that
service is
required:
•
We
will
ask
that you
properly pack
your product to
avoid
shipping
da
m
ag
e
.
We recommend
that
you use
the
original
carton and packing
materials.
•
We
will
ask
you to
include
with your product the following:
Your name,
return
shipping address
and
daytime phone
number
handwritten or
typed
on a
sheet
of paper
A legible copy
of
your sales receipt
(please
do not
send
the original
sales receipt)
•
Ship
your product
prepaid,
to the
address
we
provide. We
suggest
shipping
your product via a
traceable carrier
,
as
we are not r
esponsible
for
lost
,
mis-directed
or
damaged shipments. You
may want to write
the
date
shipped,
carrier
and
tracking
number
her
e:
•
Upon receipt
of your product we will
validate
your product
is
under
warranty and if
determined
your product
is
warranty
eligible,
we will
ship
to you a new
or
,
at our
option,
a
refurbished exchange
unit of
same
or
similar model. This exchange
unit will be
shipped
to you at no
cost
.
What your limited warranty
does
not
cover
:
•
Customer Instruction.
(Y
our
Owner‟s Manual provides
information
regarding operating
and
installation instructions. Additional
information may be
obtained
by contacting the retailer)
•
Installation
and
set-
up
service
adjustments.
•
Batteries.
•
Damage
from
misuse,
neglect
,
unauthorized
r
epair
.
•
Products
which
have been modified
or
incorporated
into other
products.