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6 Polk Customer Service 1-800-377-7655 (Outside US: 410-358-3600 Monday-Friday, 9:00 AM-5:30 PM Eastern Time polkcs@polkaudio.com
Limited Warranty
Polk, Inc., warrants to the original retail purchaser only. This warranty
will terminate automatically prior to its stated expiration if the original
retail purchaser sells or transfers the product to any other party.
Polk Audio, Inc., warrants, to the original retail purchaser only, that
the LOUDSPEAKER(S), PASSIVE CROSSOVER COMPONENT(S) and
ENCLOSURE on this Polk Loudspeaker Product will be free from defects
in material and workmanship for a period of five (5) years from the date
of original retail purchase from a Polk Audio Authorized Dealer.
To allow Polk to offer the best possible warranty service, please register
your new product online at: www.polkaudio.com/registration or call Polk
customer service: Monday - Friday (9am -5:30pm ET) 800-377-7655 in the
USA and Canada (outside the USA: 410-358-3600) within ten (10) days of
the date of original purchase. Be sure to keep your original purchase receipt.
Defective Products must be shipped, together with proof of purchase,
prepaid insured to the Polk Authorized Dealer from whom you purchased
the Product, or to the Factory at 1 Viper Way, Vista, California 92081.
Products must be shipped in the original shipping container or its equivalent;
in any case the risk of loss or damage in transit is to be borne by you. If upon
examination at the Factory or Polk Authorized Dealer it is determined that
the unit was defective in materials or workmanship at any time during this
Warranty period, Polk or the Polk Authorized Dealer will, at its option, repair
or replace this Product at no additional charge, except as set forth below.
All replaced parts and Products become the property of Polk. Products
replaced or repaired under this warranty will be returned to you, within
a reasonable time, freight prepaid.
This warranty does not include service or parts to repair damage caused
by accident, disaster, misuse, abuse, negligence, inadequate packing
or shipping procedures, commercial use, voltage inputs in excess of the
rated maximum of the unit, cosmetic appearance of cabinetry not directly
attributable to defect in materials or workmanship, or service, repair, or
modification of the Product which has not been authorized or approved
by Polk. This warranty shall terminate if the Serial number on the Product
has been removed, tampered with or defaced.
This warranty is in lieu of all other expressed Warranties. If this Product is
defective in materials or workmanship as warranted above, your sole remedy
shall be repair or replacement as provided above. In no event will Polk, Inc.
be liable to you for any incidental or consequential damages arising out of
the use or inability to use the Product, even if Polk, Inc. or a Polk Authorized
Dealer has been advised of the possibility of such damages, or for any
claim by any other party. Some states do not allow the exclusion or limitation
of consequential damages, so the above limitation and exclusion may
not apply to you.
All implied warranties on this Product are limited to the duration of this
expressed Warranty. Some states do not allow limitation on how long an
implied Warranty lasts, so the above limitations may not apply to you. This
Warranty gives you specific legal rights, and you also may have other rights
which vary from state to state.
This Warranty applies only to Products purchased in Canada, the United
States of America, its possessions, and U.S. and NATO armed forces
exchanges and audio clubs.The Warranty terms and conditions applicable
to Products purchased in other countries are available from the Polk
Authorized Distributors in such countries.