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Contents
Plantronics Savi User Guide
1 Package Contents and Features ...........................4
1.1 Savi Base ................................................................ 4
1.2 Savi Headset ........................................................... 5
1.3 HL10 Lifter (Optional) ............................................... 6
2 Base Set Up ...........................................................7
2.1 Attaching Charge Cradle to Base ............................ 7
2.2 Connecting Base to Desk Phone ............................. 7
2.3 Connecting Power Supply to Base .......................... 7
2.4 Positioning Base ...................................................... 7
3 Headset Set Up ....................................................8
3.1 Fitting Headset ........................................................ 8
3.2 Docking and Charging the Headset ......................... 8
4 Configure and Test Call .........................................9
4.1 Checking Configuration ........................................... 9
4.2 Making a Test Call with Desk Phone ....................... 9
5 Lifter Set Up (Optional) .......................................10
5.1 Installing Lifter ........................................................ 10
5.2 If You Do Not Hear a Dial Tone .............................. 10
5.3 Additional Parts (if required)................................... 11
6 PC Set Up ...........................................................12
6.1 Installing USB Cable .............................................. 12
6.2 Installing Plantronics Software .............................. 12
6.3 Making a Test Call with PC .................................... 12
7 Using your Savi Office wireless headset system 13
Powering up headset ................................................... 13
Placing, answering and ending calls with desk phone 13
Placing, answering and ending calls with PC .............. 14
Switching between desk phone and PC audio ........... 14
Mixing desk phone and PC audio ............................... 14
Muting the headset ...................................................... 15
Subscribing a master headset ..................................... 15
Conferencing in up to three additional headsets ......... 15
Setting default line to desk phone or PC ..................... 16
Toggling on/off over-the-air subscription ..................... 16
Setting the range ......................................................... 16
Ending subscription ..................................................... 16
Subscription button indicator light .............................. 16
Desk phone and PC talk buttons indicator lights ........ 16
Desk phone and PC talk buttons “Rules to live by” .... 16
Talk time ....................................................................... 17
Checking headset battery level ................................... 17
Headset call control button functions .......................... 17
Placing the headset in sleep mode .............................. 17
Headset indicator light ................................................. 17
Headset tones .............................................................. 17
8 Plantronics Software ............................................18
Softphone Support .................................................18
Plantronics Update Manager ....................................... 18
Plantronics Control Panel ........................................19
Battery Life ............................................................19
Devices Tab ................................................................. 19
Applications Tab .....................................................20
Preferences Tab ......................................................21
About Tab ..............................................................21
Help for Device Settings - USB Adapter ..................... 22
Help for Device Settings - Advanced .......................... 22
9 Troubleshooting and Common Questions ...........23