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Plantronics Savi User Guide 12
6 Making Calls With Your Headset and PC
Software Installation
It is highly recommended that you install the Plantronics software.
Though your Savi system will operate without the software, it will
limit the system’s full capabilities.
Install the Plantronics software to enable remote call answer/end
with compatible softphones. The software can be downloaded at
plantronics.com/software.
After installation, to visit the Plantronics control panel, click on
Start > Programs > Plantronics > Plantronics Control Panel.
Making Calls With Your Headset and PC
with Microsoft Lync/Office Communicator
To place a call 1. Short press call control button on headset
2. Dial number using Microsoft Lync/Office
Communicator
To answer a call Short press call control button on headset
To end a call Short press call control button on headset
*Consult Microsoft Lync/Office Communicator Help for more
information on how to place a call.
NOTE You can also answer calls directly from Microsoft Lync/
Office Communicator by clicking on the Call Alert that appears on
your PC screen. In this case the call will be directed to the default
speakerphone which may not be your headset. Consult Microsoft
Lync/Office Communicator Help for more information.
Softphone Support
Remote call answer/end from the Savi headset is available for all
softphones with no additional steps by the user except Skype™.
For a list of compatible softphones visit plantronics.com/software.
For Skype support, please follow these steps:
1 Skype will display the following message during the install of
Plantronics Unified Runtime Engine “PlantronicsURE.exe wants
to use Skype”. Choose “Allow Access” to connect.
2 You can also check Savi W440-M Skype connection status by
going to Skype and checking the Tools > Options > Advanced
> Advanced Settings > ”Manage Other Programs Access”
setting.
Auto Answer
Auto answer saves the user a button press to establish the radio
link between headset and adapter.
The Savi W440-M is supplied with auto answer NOT SELECTED
as the default. When auto answer is set to NOT SELECTED you
must press the headset call control button to answer an incoming
call. When Auto Answer is set to SELECTED an incoming call
will be answered when the headset is removed from the charge
cradle.