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Base Front Base Rear
Headset
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Tone
Listen
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Handset
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S11 QUICK START GUIDE
Identify the Components
1
Setup
2
Placing a Call
4
Receiving a Call
5
Headset Holder
(P/N 46356-01)
Online Indicator Light
Listen Volume Control
Mute Indicator Light
Handset Indicator Light
Headset/Handset Switch
Headset Jack
Headset Indicator Light
Mute Button
Speak Volume Control
Tone Control
AC Power Adapter Jack
Handset Jack
Telephone Line Jack
Speak Level Switch
Configuration Switch
Short Cord
(P/N 40974-01)
AC Power Adapter
(P/N 45671-01)
Cord
Clothing Clip
(P/N 43220-01)
Headset Assembly
Voice Boom
18
The S11 Telephone Headset System is designed for use with
an existing telephone.
2.1 Turn the S11 base over and insert the headset holderᕡ.
2.2 Remove the handset cord from your telephone and
plug it into the S11 handset jackƸ.
2.3 Using the short cordƼ, connect the S11 telephone line
jackƹ to your telephone handset jack.
2.4 Plug the headset cordƾ into the headset jack¶.
2.5 Connect the AC power adapterƽ to the S11 AC power
adapter jack¹ and a wall outlet.
2.6 Put on headset.
2.7 Press the headset/handset switchᕦ and pickup the
handset (headset indicator lightᕨ on).
2.8 Slide the configuration switchƻ until you hear a clear
dial tone through the headset.
Trying other settings will not harm the amplifier or
your telephone.
I cannot hear a dial tone.
■
Make sure all cable connections are correct and firmly in place.
■
Pay special attention that handset cord is properly connected.
■
Ensure AC power adapter is connected and power is on.
■
Make sure you have pressed the headset button and the
headset indicator is on.
■
Make sure the telephone handset is off-hook.
■
Adjust listen volume control.
■
Adjust the compatibility slide switch.
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Ensure that the headset is centered on your ear.
Caller cannot hear my voice.
■
Make sure the mute button is turned off (indicator off).
■
Increase the outgoing volume by adjusting the speak volume
control
■
Adjust headset so the microphone is closer to your mouth.
I hear a hum in the headset.
■
Adjust the compatibility slide switch until the sound is clear.
Trying other settings will not harm the amplifier or your
telephone.
Plantronics Help Desk
The Plantronics Help Desk is ready to assist you!
Dial 1-800-544-4660, Sunday 5:00 p.m. through
Friday 5:00 p.m. Pacific Standard Time or visit our
website at www.plantronics.com.
TROUBLESHOOTING
3
Using the Headset
3.2
3.3
4.1 With the headset in position, begin placing a call by
pressing the headset/handset switchᕦ. (Headset
indicator lightᕨ on.)
4.2 Lift the handset off-hook.
4.3 Make sure mute buttonᕩ is off (Mute indicator lightᕤ off).
If you don’t hear a dial tone, see Troubleshooting.
4.4 Dial a friend or co-worker. When your party answers,
speak normally.
4.5 If your friend or co-worker cannot hear you or you hear a
buzz or hum, move the configuration switchƻ to another
setting.
4.6 Adjust how loud you sound to the other party by first
moving the speak level switchƺ, then fine-tuning with
the speak volume controlµ.
4.7 Adjust the volume of the other party’s voice by using the
listen volume controlᕣ.
5.1
With the headset in position, when your telephone notifies
you of an incoming call, press the headset/handset
switchᕦ, (headset indicatorᕨ on), place the handset
off-hook. Begin speaking.
5.2
The volume of the incoming call can be adjusted by moving
the listen volume control
ᕣ
on the front of the S11.
MUTE FEATURE
5.3 When you activate the mute buttonᕩ, the calling party
cannot hear your voice but you will be able to hear the
calling party.
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2.3 2.2
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2.4
2.8
3.1 Place the headset on your head.
3.2 Position the voice boom near the corner of your mouth.
CLOTHING CLIP
3.3 The clothing clipƿ keeps the headset free from the
weight of the cord. Attach the clip to your clothing at
about chest level. Allow enough slack in the cord
(approximately 6 inches) to permit your head to move
without pulling on the headset or the clothing clip.
You are now ready to make or receive calls.
4.1 / 5.1
4.3 / 5.3
4.7 / 5.2 4.6
3.1