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Plantronics Voyager 520
ENGLISH
TROUBLESHOOTING
Problem Solution
My headset does not
work with my phone.
Make sure the headset is fully charged.
Make sure headset is paired with the phone you are
trying to use.
Headset was not in pairing mode when mobile phone
menu selections were made. See “Pairing” on page 6.
Incorrect menu selections were made on your mobile
phone. See “Pairing” on page 6.
Your phone did not
locate the headset.
Turn both your phone and headset off and on, and then
repeat the pairing process on page 6.
I could not enter my
password.
Turn both your phone and headset off and on, and then
repeat the pairing process on page 6.
I cannot hear caller/
dialing tone.
The headset is not turned on. Press the call control but-
ton for approximately 2 seconds until you hear a tone or
see the indicator glow blue.
Your headset is out of range. Move the headset closer to
the phone or Bluetooth device.
Your headset battery is drained. Charge your battery using
the AC charger. See “Charging” on page 5.
The listening volume is too low. Press the upper end of
the volume button to increase the sound you hear in the
headset.