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TROUBLESHOOTING
PRODUCT SPECIFICATIONS
Headset was not in pairing mode when mobile phone menu
selections were made. See page 6 “Bluetooth Pairing”.
Incorrect menu selections were made on your mobile phone.
See page 6 “Bluetooth Pairing”.
Your phone did not locate the headset.
Repeat the pairing process on page 6.
Incorrect menu selections were made on your mobile phone.
Repeat the pairing process on page 6.
The headset is not turned on. Press the call control button
for 2 seconds until you hear a beep or see the indicator light
glow blue to turn headset on.
Your headset is out of range. Move the headset closer to the
phone or Bluetooth device.
Your headset battery is drained. Charge your battery using
the AC power adapter supplied.
The listening volume is too low. Press the volume key up
(toward the ear loop) to increase the sound heard in the
headset.
My headset
does not work
with my phone.
I did not enter
my passkey.
Callers cannot
hear me, or
I cannot hear
caller/dialing
tone.
PROBLEM SOLUTION
Talk Time* Up to 8 hours
Standby Time* Approximately 240 hours
Charge Time 2 hours
Range Bluetooth standard 33 feet (10 meters)
Power Requirements 5V DC – 300 mA
Battery Type Lithium Ion Polymer
Version Works with Bluetooth 1.1 or higher
Storage and Usage Temperature 50F–104F (10C – 40C)
Supports Bluetooth hands-free and headset profiles.
*Performance may vary by device. Headset can last up to four days without charging,
based on average talk time of 1.5 hours per day.