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TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Set does not work The overheating safety circuit Switch the set off and let it cool down. After
and is in standby mode has been activated. having let the set cool down switch it on again
and select a source by rotating SOURCE SELECT
or pressing a source key on the remote control.
No sound VOLUME is not correctly adjusted. Adjust the VOLUME.
Headphones are connected. Disconnect headphones.
The wrong source is selected. Turn SOURCE SELECT to select the correct
source.
No sound on the One speaker is wrongly connected. Connect the speaker properly.
left or right side
A speaker cable is damaged. Replace the cable.
Volume balance in the receiver menu is Adjust VOL FRONT-L and VOL FRONT-R
wrongly adjusted. in the receiver menu.
Poor sound or no sound at SURROUND mode is not switched on. Press SURROUND ON/OFF to switch on the
the center or surround surround sound.
speakers
Surround and/or center speakers are not Connect the speakers properly.
(properly) connected.
Surround and/or center speakers are switched Set speaker present to YES.
off in the SPEAKR SETUP menu.
A speaker cable is damaged. Replace the cable.
Poor bass sound Speakers are not in phase. Connect the coloured (or marked) wires to the
coloured terminals and the black (or unmarked)
wires to the black terminals.
Bad sound Badly matching setting for the given type of Correct the sound settings on the receiver.
music or sound.
Surround sound level is The level of the surround sound is not Adjust the level of the surround sound on
too low or too high properly adjusted. the receiver.
Center sound level is too The sound level of the center channel is not Adjust the level of the center channel
low or too high properly adjusted. on the receiver.
Only center speaker is A mono signal is reproduced. Choose a different sound source or switch off
heard in Dolby Surround surround sound.
Pro Logic
Bad radio reception, Receiver or antenna is positioned near a Change the position of the interfering unit
automatic programming radiation source such as a TV, CD player, or try to switch it off.
does not work properly CD recorder, DVD player, etc.
No digital recording The sampling frequency is not accepted by Make sure the digital recorder can handle
possible via digital output the digital recorder. sampling frequencies between 32 kHz and 48 kHz
or make the recording via analogue output.
Whole recording appears The DVD player does not provide track Record each track individually or use the
as one track when information. “manual track increment” feature on the recorder.
recording from DVD disc
WARNING
Under no circumstances should you try to repair the
set yourself as this will invalidate the guarantee. Do
not open the set as there is a risk of electric shock.
If a fault occurs, first check the points listed, before taking
the set for repair.
If you are unable to solve a problem by following these hints,
consult your dealer or service center.