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Problem Solution
No sound – Press 2; to resume playback.
or bad sound – Adjust the volume.
quality – Check and clean the connections.
– Keep this unit away from active
mobile phones or strong magnetic
fields.
The disc skips – Clean or replace the disc.
tracks – Make sure REPEAT, SHUFFLE or
PROGRAM are not selected.
HOLD indication – Deactivate HOLD.
and/or – Disconnect the unit from the power
no reaction supply or take out the batteries for
to controls a few seconds.
INSERT CD – Insert a disc, label upwards.
or – Clean or replace the disc.
NO AUDIO FILE –
Wait until the steamed up lens clears.
indication – Make sure you have inserted an
audio disc or an MP3-CD.
UNFINALIZED CD – Make sure the inserted CDR or
indication CDRW is finalized.
OOPS indication – Switch on ESP.
Problem Solution
Music file is – Make sure the file names of the
not played MP3 files end with .mp3
Missing – Make sure the total number of files
directories and albums on your MP3-CD does
on MP3-CD not exceed 350.
– Only albums with MP3 files are
shown.
Music skips – Play the music file on your computer.
or popping sound If the problem persists, encode the
when playing an audio track again and make a new
MP3 file CD-ROM.
In-car use: – Clean the cigarette lighter socket.
No power, – Switch on the ignition of your car.
playback does
not start
In-car use: – Insert the adapter cassette correctly.
No sound or – Change the autoreverse direction of
bad sound your car cassette player.
– Let the set adjust to the temperature
in the car.
EL4967E006 / 4-02
BEFORE REQUESTING EXCHANGE...
Please check your owner’s manual before requesting an exchange.Adjustments of the
controls discussed there may save you a trip.
EXCHANGING A PRODUCT IN U.S.A.,
PUERTO RICO OR U.S.VIRGIN ISLANDS...
Contact 1-800-531-0039 to arrange an exchange. Or,ship the product, insured and
freight prepaid,and with proof of purchase enclosed,to the address listed below.
Philips Exchange Program
Suite A
406 North Irish Street
Greeneville TN 37745
(In U.S.A.,Puerto Rico and U.S.Virgin Islands,all implied warranties,including implied war-
ranties of merchantability and fitness for a particular purpose, are limited in duration to
the duration of this express warranty. But,because some states do not allow limitations
on how long an implied warranty may last, this limitation may not apply to you.)
EXCHANGING A PRODUCT IN CANADA...
Please contact Philips at:
1-800-661-6162 (French Speaking)
1-800-531-0039 (English Speaking)
(In Canada, this warranty is given in lieu of all other warranties.No other warranties are
expressed or implied, including any implied warranties of merchantability or fitness for a
particular purpose.Philips is not liable under any circumstances for any direct, indirect,
special,incidental or consequential damages,howsoever incurred,even if notified of the
possibility of such damages.)
REMEMBER...
Please record the model and serial numbers found on the product below.Also,please fill
out and mail your warranty registration card promptly. It will be easier for us to notify
you if necessary.
MODEL# ____________________________________
SERIAL# ____________________________________
This warranty gives you specific legal rights.You may have other rights
which vary from state/province to state/province.
PORTABLE COMPACT DISC
One Year Free Exchange
This product must be carried in for an exchange.
LIMITED WARRANTY
WHO IS COVERED?
You must have proof of purchase to exchange the product.A sales receipt or other doc-
ument showing that you purchased the product is considered proof of purchase.Attach it
to this owner’s manual and keep both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product.For one year thereafter, a
defective or inoperative product will be replaced with a new,renewed or comparable
product at no charge to you.A replacement product is covered only for the original war-
ranty period.When the warranty on the original product expires,the warranty on the
replacement product also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
• labor charges for installation or setup of the product, adjustment of customer controls
on the product, and installation or repair of antenna systems outside of the product.
• product repair and/or part replacement because of misuse, accident,unauthorized repair
or other cause not within the control of Philips Consumer Electronics Company.
• reception problems caused by signal conditions or cable or antenna systems outside
the unit.
• a product that requires modification or adaptation to enable it to operate in any coun-
try other than the country for which it was designed,manufactured,approved and/or
authorized,or repair of products damaged by these modifications.
• incidental or consequential damages resulting from the product.(Some states do not
allow the exclusion of incidental or consequential damages,so the above exclusion may
not apply to you.This includes,but is not limited to,prerecorded material, whether
copyrighted or not copyrighted.)
• a product that is used for commercial or institutional purposes.
WHERE IS EXCHANGE AVAILABLE?
You may exchange the product in all countries where the product is officially distributed
by Philips Consumer Electronics Company.In countries where Philips Consumer
Electronics Company does not distribute the product,the local Philips service organiza-
tion will attempt to provide a replacement product (although there may be a delay if the
appropriate product is not readily available).
Philips,P.O.Box 520890,Miami,
FL 33152, USA,(402) 536-4171