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Product service / Maintenance / Troubleshooting guide
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RQTX0170
Product service
1 Damage requiring service—The unit should be serviced by qualified
service personnel if:
(a) The AC power supply cord or AC adaptor has been damaged; or
(b) Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d) The unit does not operate normally or exhibits a marked change in
performance; or
(e) The unit has been dropped or the cabinet damaged.
2 Servicing—Do not attempt to service the unit beyond that described in
these operating instructions. Refer all other servicing to authorized
servicing personnel.
3 Replacement parts—When parts need replacing ensure the servicer
uses parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may
result in fire, electric shock, or other hazards.
4 Safety check—After repairs or service, ask the servicer to perform
safety checks to confirm that the unit is in proper working condition.
The servicer will require all components to service your system.
Therefore, should service ever be necessary, be sure to bring the entire
system.
For product information or assistance with product operation:
In the U.S.A. and Puerto Rico, refer to “Customer Services Directory
(United States and Puerto Rico)” on page 14.
In Canada, contact the Panasonic Canada Inc. Customer Care
Centre at 1-800-561-5505, or visit the website (www.panasonic.ca),
or an authorized Servicentre closest to you.
Product information
Maintenance
Clean this unit with a soft, dry cloth.
≥Never use alcohol, paint thinner or benzine to clean this unit.
≥Before using chemically treated cloth, carefully read the instructions that
came with the cloth.
Before requesting service, make the following checks. If you are in doubt
about some of the check points, or if the solutions indicated in the table do
not solve the problem, refer to “Customer Services Directory (United
States and Puerto Rico)” on page 14 if you reside in the U.S.A. or Puerto
Rico, or refer to “Product information” on the left if you reside in Canada.
Main unit
On your home theater unit
Troubleshooting guide
No power. ≥Ensure the AC power supply cord is
connected properly.
The indicator does not
turn green even though
[I/D SET] is pressed and
completed the pairing.
≥Turn the wireless system off and then
back on.
The wireless link
indicator
(e.g. “ [W1] ” or an
indicator) is flashing.
≥There is no link between the home
theater unit and the wireless system. Turn
the wireless system off and then back on.
Alternatively, turn the wireless system off,
disconnect the AC mains lead, and then
reconnect it.
The wireless link
indicator
(e.g. “ [W1] ” or an
indicator) does not
light.
≥Check that the home theater unit is turned
on, and the wireless system is turned on.
≥Ensure that the digital transmitter is fully
inserted into the slot of the home theater
unit.
≥Ensure the surround sound setting on the
home theater unit.
SH-FX70_RQTX0170-Y_En.book Page 11 Wednesday, March 4, 2009 3:15 PM