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23
(ENG) VQT4U55
ENGLISH
Troubleshooting
Before requesting service, make the following
checks. If you are in doubt about some of the check
points, or if the solutions indicated in the following
guide do not solve the problem, refer to “Customer
Services Directory (United States and Puerto Rico)”
on page 30 if you reside in the U.S.A. or Puerto
Rico, or refer to “Limited Warranty (ONLY FOR
CANADA)” on page 31 if you reside in Canada.
Do you have the latest software installed?
≥ Occasionally, Panasonic may release updated software for this
system that may add or improve the way a feature operates.
(l 21)
The CD unit and the speaker unit are not
wirelessly connected.
The sound is interrupted.
The standby/on indicator on the side of the CD
unit lights red.
The display shows “
NOCONNECT” or
“
CANNOT ACCEPT”.
This system has a wireless communication
problem, follow the instructions below.
1 Check that the AC power supply cords are
connected to the both units.
2 If the devices which use 2.4 GHz are being
used near this system, turn them off
temporarily.
3 Move the both units closer together.
A wireless connection will be automatically
established.
≥ If a wireless connection is not established, set the
communication mode to “C.MODE1”. (l 22)
≥ If the problem persists, connect the units with cables.
(l 8)
Only the speaker unit’s display turns on.
≥ Press any button on the CD unit, or select “CD”, “IPOD_DOCK”,
or “IPOD_PORT” as an audio source.
Humming heard during play.
≥ An AC power supply cord or fluorescent light is near the cords.
Keep other appliances and cords away from this system’s cables.
Pairing cannot be done.
≥ Check the Bluetooth
®
device condition.
The device cannot be connected.
≥ The pairing of the device was unsuccessful or the registration has
been replaced. Try pairing the device again. (l 16)
≥ This system might be connected to a different device. Disconnect
the other device and try pairing the device again.
The device is connected but audio cannot be
heard through the speaker unit.
≥ For some built-in Bluetooth
®
devices, you have to set the audio
output to “SC-NE5” manually. Read the operating instructions for
the device for details.
The sound is interrupted.
≥ The device is out of the 10 m (33 ft) communication range. Bring
the Bluetooth
®
device closer to this system.
≥ Remove any obstacle between this system and the device.
≥ Other devices that use the 2.4 GHz frequency band (wireless
router, microwaves, cordless phones, etc.) are interfering. Bring
the Bluetooth
®
device closer to the speaker unit and distance it
from the other devices.
≥ Select “MODE 1” for stable communication. (l 16)
Incorrect display or play will not start.
≥ Make sure that the disc is compatible with this system. (l 5)
≥ There is moisture on the lens. Wait for about an hour and then try
again.
A beat sound or noise is heard while receiving
radio broadcast.
≥ Confirm the FM antenna is properly connected. (l 8)
≥ Adjust the position of the antenna.
≥ Try to keep a certain amount of distance between the antenna and
AC power supply cord.
≥ Try using an outdoor antenna if there are buildings or mountains
nearby.
≥ Switch the television or other audio player off or separate it from
this system.
≥ Keep this system away from mobile phones if the interference is
apparent.
Stations cannot be selected.
Change the FM frequency step.
1 Press [CD/RADIO] to select “FM”.
2 Press and hold [SELECTOR] on the speaker
unit.
After a few seconds the display changes to show the current
lowest frequency. Continue to hold the button down. The lowest
frequency changes and the step is changed.
To return all settings to the factory preset
When the following situations occur, reset the
memory of both the CD unit and the speaker unit:
≥ There is no response when buttons are pressed.
≥ You want to clear and reset the memory contents.
1 Disconnect the AC power supply cord. (Wait
for at least 3 minutes before proceeding to
step 2.)
2 While pressing and holding down [Í/I] on the
unit, reconnect the AC power supply cord.
≥ Keep holding down [Í/I] until “--------”
appears on the display.
3 Release [Í/I].
≥ All the settings are returned to the factory preset. You will
need to reset the memory items.
Common problems
Bluetooth
®
Disc operations
Radio
PP_SC-NE5~VQT4U55_eng.book 23 ページ ２０１３年１月３０日 水曜日 午後２時４２分