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RQTX0192
1514
1514
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do
not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” on page 16 if you reside in the U.S.A. or Puerto Rico, or
refer to “Product information” on page 3 if you reside in Canada.
Common problems
No sound. Turn the volume up.
The speaker cords may not be connected properly. Turn the unit off, check and correct the connections
and turn the unit on (➡ page 4).
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•
Problem sounds unfixed,
reversed or come from one
speaker only.
Check the speaker connections (➡ page 4).•
Humming heard during play. An AC power supply cord or fluorescent light is near the cables. Keep other appliances and leads away
from this unit’s cables.
•
“ERROR” is displayed. Incorrect operation performed. Read the instructions and try again.•
“- -:- -” appears on the display. You plugged the AC power supply cord in for the first time or there was a power failure recently.
Set the time (➡ page 10).
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•
“F76” is displayed.
Check and correct the speaker cord connections (➡ page 4).
If this does not fix the problem, there is a power supply problem. Consult the dealer.
Disconnect the USB device. Turn the unit off and then back on.
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•
•
Listening to the radio
Noise is heard.
The stereo indicator flickers or
doesn’t light.
Sound is distorted.
Use an outdoor antenna (➡ page 4).•
A beat sound is heard. Turn the TV off or separate it from the unit.•
A low hum is heard during AM
broadcast.
Separate the antenna from other cables and cords.•
When there is a television set nearby
The picture on the TV disappears
or stripes appear on the screen.
The location and direction of the antenna are incorrect. If you are using an indoor antenna, change to an
outdoor antenna (➡ page 4).
The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set from the unit.
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•
Playing discs
The display is wrong or play
won’t start.
The disc may be upside down (➡ page 7).
Wipe the disc.
Replace the disc if it is scratched, warped, or non-standard.
Condensation may have formed inside the unit due to a sudden change in temperature. Wait about an hour
for it to clear and try again.
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The remote control
Remote control doesn’t work.
Check that the batteries are inserted correctly (➡ page 5).
Replace the batteries if they are worn.
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•
iPod
iPod does not turn on. Verify that the iPod battery is not depleted before connecting it to the unit.
Before inserting your iPod into the dock, turn off both the unit and iPod. Turn power back on and select the
appropriate source.
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•
No sound is coming from the
speakers.
The iPod is not correctly inserted into the dock. Turn off the iPod, remove it from the dock connector.
Reinsert it and turn it on again.
Make sure that iPod is actually playing something.
Adjust the volume.
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•
Music is distorted or the sound
level is too low.
Make sure the equalizer function of your iPod is turned off.•
Cannot control the iPod from the
CD Stereo System.
Make sure the iPod is inserted properly into the dock.
Check the dock connection and make sure that iPod is selected as the source of music. (➡ page 12)
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•
iPod does not charge.
Check all connections. (➡ page 12)•
Troubleshooting guide
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