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When incorrect operation is observed
• The TX-SR500/TX-SR500E contains an internal microcomputer that performs high-level operations. However, on extremely rare
occasions, noise or interference from an external source or static electricity may cause faulty operation. If this occurs, unplug the
power cord from the wall outlet, wait five or more seconds, and then plug it back in. This should correct the situation.
• To reset the surround mode and other settings to the factory default settings, hold down the VIDEO 1 button with the
TX-SR500/TX-SR500E turned on and then press the STANDBY/ON button. “Clear” appears in the front display and the
TX-SR500/TX-SR500E enters the standby state.
Symptoms
Too much noise is heard or
sound is interrupted
occasionally. (The FM
STEREO indicator does not
light steadily.)
Sound is distorted or
sound volume decreases.
Sound is excessively
distorted.
No preset channels are
selected.
Sound is reproduced from
the speakers but not
recorded.
LATE NIGHT function
cannot be used.
Multichannel audio is not
output.
Causes
• FM stereo waves may produce a hiss
noise when a certain level is reached.
• The position or direction of the FM
antenna (aerial) is incorrect.
• The station is too weak.
• The radio wave is distorted.
• Cars are running or airplanes are flying
near the house.
• There is a tall building or a mountain
nearby.
[The waves transmitted from the
transmission center (direct waves) and
the waved reflected by buildings or
mountains (diffraction waves) interfere
with each other causing multi pass
distortion.]
• The power cord (mains lead) is unplugged,
or the main power is switched off, for a
long time.
• The sound system you are trying to
record is DTS surround.
• Playback source is not Dolby Digital
encoded.
• Input signal format is set to “Auto” or
“Analog”.
• The component is not connected to the
DVD jacks
Remedies
• Switch the frequency receiving mode to
mono.
• Adjust the position, height, and direction
of the FM antenna (aerial).
• Connect an FM outdoor antenna (aerial).
Try to use an antenna (aerial) with more
elements.
[For installation of the outdoor antenna
(aerial), consult your nearest dealer as it
requires special skills and experience.]
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• The preset data in memory is lost. Preset
the radio stations again.
• DTS surround sound is unable to be
recorded.
• Make an analog connection.
• Check that the Ÿ DIGITAL indicator lights
up in the display.
• Set the input signal format to “Multich”.
• Check that the multichannel output jacks
of the component is connected to the
DVD FRONT L/R, SURROUND L/R,
CENTER and SYBWOOFER jacks.
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