Filter
Top Products
LOUDSPEAKER PRODUCTS
FIVE YEAR LIMITED WARRANTY
W
elcome to the family of McIntosh
owners. This is the Warranty for your
new McIntosh Loudspeaker Product (the
“Speaker”). Your Speaker has been designed to
give many years of trouble-free performance.
Nonetheless, failures do sometimes occur even
with equipment as well-built as McIntosh’s.
Therefore, please read this Warranty carefully,
because it contains rights, as well as limitations,
exclusions, and obligations, which in the event of
such a failure may be very important to you. If after
reading it thoroughly, you have any questions about
the Warranty, please do not hesitate to write or
telephone McIntosh at the address or phone number
shown on the back of this warranty. Please note that
this is the only Warranty which McIntosh provides
for your Speaker, and that no one, including your
dealer, has any authority to either modify or expand
upon this Warranty. If your dealer has offered or
made any warranties or representations concerning
the Speaker which differ from those contained in
this Warranty, they are strictly between you and the
dealer, and will neither be binding upon McIntosh
nor change any of the provisions in this Warranty.
Scope and Duration of Warranty
Subject to the terms and conditions stated below, McIntosh Laboratory, Inc.
(“McIntosh”) warrants to the original owner that this Speaker shall be free from defects
in workmanship or materials for a term of five (5) years from the date when it was
purchased from an Authorized McIntosh Dealer.
Limitations on Persons and Speakers Covered by this Warranty
This Warranty and all rights provided here under are limited to the original owner. In
the event that the original owner transfers ownership of the Speaker prior to expiration
of the five-(5) year term, this Warranty shall terminate in its entirety upon the date
of such transfer. In addition, McIntosh does not warrant in any way Speakers which
are purchased from anyone who is not an Authorized McIntosh Dealer, or which have
had their Serial Numbers altered or defaced. Therefore this Warranty is void and
inapplicable if this Speaker has been purchased from someone other than an Authorized
McIntosh Dealer, or has had its original Serial Numbers altered or defaced.
Important Note Regarding Mail, Telephone, and Online Purchases
In order to insure the highest possible level of customer satisfaction, Authorized
McIntosh Dealers are expressly prohibited from selling new McIntosh Speakers
by mail, telephone, or the internet. Therefore, if you purchased the Speaker which
is accompanied by this Warranty by mail, by telephone, or over the internet, your
seller was not an Authorized McIntosh Dealer, and/or the Speaker you purchased is
used and you are not its original owner. In any such event, this Warranty is void, as
provided in the preceding paragraph, and any warranties, service agreements, or other
representations of any kind which you may have received from your seller are binding
solely upon your seller and not upon McIntosh. If you have been misled in any way on
this subject, you should make immediate inquiry of your seller.
Geographical Limitations
This Warranty has been included with a McIntosh Speaker that is designed, intended to
be sold and used only within the United States and Canada. Accordingly, this Warranty
only applies to Speakers which are purchased in the United States or Canada, and
only applies while such Speakers are used in the United States or Canada. Speakers
purchased outside the United States or Canada, and failures occurring outside the
United States or Canada, are not covered by this Warranty.
What McIntosh will do under the Warranty
In the event of any defect covered by this Warranty, McIntosh shall without charge
provide all parts, materials, and labor necessary to restore the Speaker to its original
specifications. After repair, McIntosh shall return the Speaker to its owner at the
owner’s expense. In the alternative, McIntosh may at its sole option either replace the
Speaker without charge, or if replacement is not commercially practicable or repair or
replacement cannot be accomplished within a reasonable time, McIntosh may refund
the purchase price of the Speaker, subject where appropriate to reasonable depreciation
for actual use in accordance with applicable laws, in full satisfaction of its warranty
obligations. McIntosh or its Authorized Service Agency will undertake to complete the
repair and return of the Speaker as soon as circumstances permit, unless prevented by
causes beyond their reasonable control.
Limitations on McIntosh’s Obligations under the Warranty
McIntosh’s sole Obligation under this Warranty shall be to repair or replace the Speaker,
or at its option refund the purchase price, as provided for hereinabove. McIntosh
does not warrant against, nor shall it be liable for, any of the following: removal or
installation charges; shipping expenses either to or from McIntosh or its Authorized
Service Agency; loss of use; property damage of any kind; or other incidental or
consequential damages or losses of any kind.
Note: Some states do not allow exclusion or limitation of consequential damages, so
the foregoing exclusions may not apply to you.
Parts and Occurrences that are not Covered by the Warranty
This Warranty does not cover any of the following: (a) glass panels, cabinetry, trim,
or other appearance items (except where they are defective at the time of original sale
and the Speaker is delivered for repair within the first thirty (30) days thereafter); (b)
batteries, or damage to the Speaker caused by failure of batteries; (c) failures arising
from accident, catastrophe, misuse, neglect, or failure to properly connect and operate
the Speaker in accordance with the accompanying instructions; (d) failures arising
from improper installation or removal of the Speaker; or (e) failures arising from any
tampering, alteration, or attempted servicing of the Speaker by anyone other than
McIntosh or an Authorized McIntosh Service Agency; and McIntosh shall have no
liability or obligation of any kind with respect to any of the foregoing types of failures.
What the Owner must do to obtain service under this Warranty
To obtain service under this Warranty, the owner must at the owner’s expense arrange
for any necessary de-installation of the Speaker, and deliver or ship the Speaker to
McIntosh at the address below, or to an Authorized McIntosh Service Agency, properly
packaged, prepaid, and insured at the owner’s expense. In addition, the owner must
provide evidence that the Speaker is at the time of delivery within the scope of his
Warranty, by either having completed and submitted to McIntosh on a timely basis the
accompanying Warranty Registration Card, or by including the original sales receipt
(photocopies are not acceptable) with the Speaker when it is delivered for repair.
What the Owner must Pay For
As noted above, the owner must pay any expense of removing the Speaker from its
installation, and must pay any expenses for delivery of the Speaker to McIntosh or
the Authorized McIntosh Service Agency. Upon return of the Speaker to the owner
following repair, it shall be the owner’s responsibility to pay for the shipping charges
incurred in return of the Speaker, as well as to arrange and pay for any re-installation
which may be required. In addition, it shall be the owner’s obligation to pay for any
repairs made to any Speaker for which the owner has neither completed and submitted
the Warranty Registration Card at the time of purchase nor included the original sales
receipt with the Speaker when delivered for service, at McIntosh’s or its Authorized
Service Agency’s then-current repair rates.
How to learn where the nearest Authorized McIntosh Service Agency is, or obtain
answers to other questions concerning this Warranty
In order to learn the name and address of the nearest Authorized McIntosh Service
Agency, obtain instructions for shipment of a covered Speaker to McIntosh, or obtain
the answers to any other questions you may have concerning this Warranty, you may
telephone McIntosh’s Customer Service Department between the hours of 9:00 a.m.
and 4:30 p.m. Eastern Time, Monday through Friday, at 888-979-3737 (607-723-3512) or
write to McIntosh at 2 Chambers Street, Binghamton, New York 13903-2699, Attention:
Customer Service Department.
Note: This Warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.