Mackie Thump18S Headphones User Manual


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Thump18S Powered Subwoofer
14
Thump18S Powered Subwoofer
Appendix A: Service Information
Poor bass performance
• Checkthepolarityoftheconnectionsbetweenthe
mixerandthesubwoofers.Youmayhaveyour
positiveandnegativeconnectionsreversedatone
endofonecable,causingonesubwoofertobe
out-of-phasewiththeother.
• Poorbassperformancemaybetheresultofbad
ACpower.Seethesectiontitled‘ACPower’on
thepreviouspageforfurtherdetails.
Poor sound
• Isitloudanddistorted?Makesurethatyou’renot
overdrivingastageinthesignalchain.Verifythat
alllevelcontrolsaresetproperly.
• Istheinputconnectorpluggedcompletelyinto
thejack?Besureallconnectionsaresecure.
Noise
• Makesureallconnectionstotheactive
subwoofersaregoodandsound.
• Makesurenoneofthesignalcablesarerouted
nearACcables,powertransformers,orother
EMI-inducingdevices.
• IstherealightdimmerorotherSCR-baseddevice
onthesameACcircuitastheThump18S?Usean
AClinelterorplugthesubwooferintoa
differentACcircuit.
Hum
• Trydisconnectingthecableconnectedtothe
inputjack.Ifthenoisedisappears,itcouldbe
a“groundloop,”ratherthanaproblemwiththe
Thump18Ssubwoofer.Trysomeofthefollowing
troubleshootingideas:
• Usebalancedconnectionsthroughoutyoursystem
forthebestnoiserejection.
• Wheneverpossible,plugalltheaudioequipment’s
linecordsintooutletswhichshareacommon
ground.Thedistancebetweentheoutletsandthe
commongroundshouldbeasshortaspossible.
IfyouthinkyourThump18Shasaproblem,please
checkoutthefollowingtroubleshootingtipsanddo
yourbesttoconrmtheproblem.VisittheSupport
sectionofourwebsite(www.720trees.com)whereyou
willndlotsofusefulinformationsuchasFAQsand
otherdocumentation.Youmayndtheanswertothe
problemwithouthavingtopartwithyoursubwoofer.
Troubleshooting
No power
• Ourfavoritequestion:Isitpluggedin?Makesure
theACoutletislive[checkwithatesterorlamp].
• Ournextfavoritequestion:Isthepowerswitch
on?Ifnot,tryturningiton.
• Makesurethelinecordissecurelyseatedinthe
linecordsocketandpluggedallthewayintothe
ACoutlet.
• IsthepowerLEDonthefrontandrearpanel
illuminated?Ifnot,makesuretheACoutlet
islive.Ifso,referto“Nosound”below.
• TheinternalAClinefusemaybeblown.Thisis
notauserserviceablepart.Ifyoususpectthe
AClinefuseisblown,pleaseseethe"Repair"
sectionnext.
No sound
• Isthelevelknobfortheinputsourceturnedall
thewaydown?Verifythatallthevolumecontrols
inthesystemareproperlyadjusted.Lookatthe
levelmetertoensurethatthemixerisreceiving
asignal.
• Isthesignalsourceworking?Makesurethe
connectingcablesareingoodrepairandsecurely
connectedatbothends.Makesuretheoutput
levelcontrolonthemixingconsoleisturnedup
sufcientlytodrivetheinputsofthespeaker.
• Makesurethemixerdoesnothaveamuteonora
processorloopengaged.Ifyoundsomethinglike
this,makesurethelevelisturneddownbefore
disengagingtheoffendingswitch.
• Hasitshutdown?Makesurethereisatleast
sixinchesoffreespacebehindeachThump18S
subwoofer.
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