Mackie S500 Speaker User Manual


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Owner’s Manual
9
Owner’s Manual
IfyouthinkyourMackieproducthasaproblem,
please check out the following troubleshooting tips and
do your best to confirm the problem. Visit the Support
section of our website (www.mackie.com) to get some
ideas or contact our technical support heroes. You may
find the answer to the problem without having to send
your Mackie product away.
Troubleshooting
No Sound
• Arethelevelcontrolsonthemixeroramplier
turned all the way down? Follow the procedures
in“GettingStarted”sectiononpage4toverify
that all of the volume controls in the system are
properly adjusted.
• Isthesignalsourceworking(andmakingunion
scale)?
• Arealltheconnectionsgoodandsound?Make
sure all of the connecting cables are in good
repair and securely connected at both ends.
One side is way louder than the other!
• Arethelevelcontrolssetthesameforboth
channels on the mixer and amplifier?
• Checkthepancontrolonthesignalsource.It
maybeturnedtoofartooneside.Ifyou’reusing
a stereo signal source, it may be delivering an
out-of-balance stereo signal.
• Tryswitchingsides:Turnofftheamp,swap
the speaker cables at the amp and turn the
ampbackon.Ifthesamesideisstilllouder,
the problem is with your speaker cabling or
theloudspeakers.Iftheothersideislouder
now, the problem is with the mixer, the
loudspeaker processor, the amp, or the
line-level cabling.
Appendix A: Service Information
Poor bass performance
• Checkthepolarityoftheconnectionsbetween
the amplifier and the loudspeakers. You may have
your positive and negative connections reversed
at one end of one cable.
Bad Sound
• Istheinputconnectorpluggedcompletelyinto
the jack? Make sure it is plugged all the way in.
• Isitloudanddistorted?Reducethesignallevelat
the mixer.
• Ifpossible,listentothesignalsourcewith
headphonespluggedintothepreampstage.Ifit
sounds bad there, it’s not the loudspeaker.
• Toomuchbassornotenoughbass?Move
around the room and see if the bass response
changes.It’spossibleyourlisteningposition 
coincides with a room mode where the
lowfrequencieseitherbecomeexaggeratedor
nulled.Ifso,trymovingtheloudspeakerstoa
different position, or moving your listening
position.
Care and Maintenance
Your Mackie loudspeakers will provide many years of
reliable service if you follow these simple guidelines:
• Avoidexposingtheloudspeakerstomoisture.If
they are set up outdoors, be sure they are under
cover if you expect rain.
• Avoidexposuretoextremecold(belowfreezing
temperatures).Ifyoumustoperatethe
loudspeakers in a cold environment, warm up
the voice coils slowly by sending a low-level signal
through them for about 15 minutes prior to
high-power operation.
• Useadampclothwithamildsoapsolutionto
clean the cabinets. Avoid getting moisture into
any of the openings of the cabinet, particularly
where the drivers are located.
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