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11. Important Warranty Information
The warranty for this device is for 3 years from the date of purchase.
Should you, in spite of our high quality standards, have grounds for
complaint please contact our Service Hotline. In the event that proces-
sing of your complaint is not possible by telephone here you will receive
• a processing number (RMA number) as well as
• an address, to which you can send your product for warranty pro-
cessing.
In the case of a mail-in shipment please enclose a copy of the purchase re-
ceipt (sales slip). The device must be securely packed and rhe RMA number
clearly visible. Products sent in without the RMA number cannot be
processed.
NNoottee::
The warranty provisions cover only material or factory defects.
The warranty provisions do not cover
•worn out parts
• damage to breakable parts such as switches or batteries/
rechargeable battery packs.
The device is intended for domestic use only, NOT for commercial purpo-
ses. If this product has been subjected to improper or inappropriate hand-
ling, abuse, or modifications not carried out by one of our authorised sales
and service outlets, the warranty will be considered void.
Your statutory warranty claims are not restricted by this warranty.
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