Filter
Top Products
• Damage due to improper installation
• Subsequent damage to other components
• Damage caused by exposure to moisture,
excessive heat, chemical cleaners, and/or UV
radiation
• Damage through negligence, misuse, accident
or abuse. Repeated returns for the same
damage may be considered abuse.
• Any cost or expense related to the removal or
reinstallation of product
• Speakers damaged due to amplifier clipping or
distortion
HOW LONG WILL IT TAKE?
Kicker strives to maintain a goal of 24-hour service for all returns. Delays may be incurred
if lack of replacement inventory or parts is encountered.
INTERNATIONAL WARRANTY
Contact your International Kicker dealer or distributor concerning specific
procedures for your country’s warranty policies.
P.O. Box 459 • Stillwater, Oklahoma 74076 • U.S.A. • 405 624-8510
• Items previously repaired or modified by any
unauthorized repair facility
• Return shipping on non-defective items
• Products with tampered or missing barcode labels
• Products returned without a Return Authorization
(RMA) number
• Freight Damage
• The cost of shipping product to Kicker
• Service performed by anyone other than Kicker
• Speaker with any foreign caulk used for gasket
material
KICKER drivers are capable of producing sound levels that can permanently
damage your hearing! Turning up a system to a level that has audible distor-
tion is more damaging to your ears than listening to an undistorted system at
the same volume level. The threshold of pain is always an indicator that the
sound level is too loud and may permanently damage your hearing.
Please use common sense when controlling volume!
WARNING:
SPEAKER SYSTEMS LIMITED WARRANTY
Kicker warrants this product to be free from defects in material and workmanship under normal use
for a period of THREE (3) MONTHS from date of original purchase. When purchased from an
Authorized KICKER Dealer it is warranted for ONE (1) YEAR from date of original purchase. If the product
is labeled “B Stock” and purchased from an Authorized KICKER Dealer, it is warranted for THREE (3)
MONTHS from date of purchase, regardless of place of installation. Should service be necessary under this
warranty for any reason due to manufacturing defect or malfunction during the warranty period, Kicker
will replace or repair (at its discretion) the defective merchandise with equivalent merchandise at no
charge. Warranty replacements on “B-Stock” merchandise may have cosmetic scratches and blemishes.
Discontinued products may be replaced with more current equivalent products.
This warranty is valid only for the original purchaser and is not extended to owners of the product
subsequent to the original purchaser. Any applicable implied warranties are limited in duration to a period
of the express warranty as provided herein beginning with the date of the original purchase at retail, and
no warranties, whether express or implied, shall apply to this product thereafter. Some states do not
allow limitations on implied warranties, therefore these exclusions may not apply to you.
This warranty gives you specific legal rights; however you may have other rights that vary from state to
state.
WHAT TO DO IF YOU NEED WARRANTY OR SERVICE
Defective merchandise must be returned to your local Authorized Stillwater Designs (Kicker) Dealer for
warranty. Assistance in locating an Authorized Dealer can be obtained by writing or calling Stillwater
Designs direct. You can confirm that a dealer is authorized by asking to see a current authorized dealer
window decal.
If it becomes necessary for you to return defective merchandise, call the Kicker Customer Service
Department at (405)624-8510 for a Return Authorization (RMA) number. Package all defective items in the
original container or in a package that will prevent shipping damage, and return to
Stillwater Designs, 5021 North Perkins Road, Stillwater, OK 74075
The RMA number must be clearly marked on the outside of the package. Return only defective compo-
nents. Return of entire cabinets, system packs, pairs, etc. increases your return freight charges. Non-
defective items received will be returned freight collect.
Include a dated proof-of-purchase stating the Customer name, Dealer name, product purchased
and date of purchase. Warranty expiration on items without proof-of-purchase will be determined from
type of sale and the manufacturing date code. Freight must be prepaid; items received freight collect will
be refused.
Failure to follow these steps may void your warranty. Any questions can be directed to the Kicker
Customer Service Department at (405)624-8510.
WHAT IS NOT COVERED?
This warranty is valid only if the product is used for the purpose for which it was designed.
It does not cover:
August 2002