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Troubleshooting Guide
External disc control mode
SOLUTIONPOSSIBLE CAUSEPROBLEM
The disc control mode cannot
be selected.
No cable has been connected to the disc changer input
terminal on the unit.
Connect the cable to the disc changer input terminal on
the unit.
The specified disc does not
play, but another one plays
instead.
The specified CD is very dirty. Clean the CD.
The CD is upside-down. Load the CD with the labelled side up.
The disc is loaded in a different slot from that specified. Eject the disc magazine and check the number for the
specified disc.
The disc is severely scratched. Try another disc instead.
The sound skips. Something is touching the disc changer. Remove whatever is touching it.
The CD is scratched or dirty. If skipping happens at the same place when the car is
stopped, something is wrong with the CD. Clean the CD.
SOLUTIONPOSSIBLE CAUSEPROBLEM
The memory is erased when
the ignition is turned off.
The battery cable has not been connected to the proper
terminal.
Connect the cable correctly, referring to the section on
"Connecting Cables to Terminals".
The TEL mute function does
not work.
The TEL mute cable is not connected properly. Connect the cable correctly, referring to the section on
"Connecting Cables to Terminals".
The TEL mute function turns on
even though the TEL mute
cable is not connected.
The TEL mute cable is touching a metal part of the car. Pull the TEL mute cable away from the metal part of the
car.
The ignition and battery cable are incorrectly connected. Connect the cable correctly, referring to the section on
"Connecting Cables to Terminals".
The computer chip in the unit is not functioning normally. Press the reset button on the unit (see page 4).
The display shows that the
changer is being played, but no
sound can be heard.
The specified track does not
play.
Random play or magazine random play has been selected. Turn off the random play or magazine random play function.
If the following situations, consult your nearest service centre:
• Even though the disc changer is connected, the Disc Changer Mode is not on, with "AUX" showing in the display during the Changer Mode.
• Even though no device (KCA-S210A, CA-C1AX, KDC-CPS85, KDC-CX85, KDC-CPS82 or KDC-CX82) is connected, the AUX Mode is entered
when switching modes.