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Troubleshooting Guide
Disc source
? "AUX EXT" is displayed without achieving
External disc control mode.
✔ Unsupported disc changer is connected.
☞ Use the disc changer mentioned in the
<About CD players/disc changers connected
to this unit> (page 4) of the section on <Safety
precautions>.
? The specified disc does not play, but another one
plays instead.
✔ The specified CD is quite dirty.
☞ Clean the CD.
✔ The disc is loaded in a different slot from that
specified.
☞ Eject the disc magazine and check the
number for the specified disc.
✔ The disc is severely scratched.
☞ Try another disc instead.
? Can’t remove disc.
✔ The cause is that more than 10 minutes has
elapsed since the vehicle ACC switch was turned
OFF.
☞ The disc can only be removed within 10
minutes of the ACC switch being turned OFF.
If more than 10 minutes has elapsed, turn
the ACC switch ON again and press the Eject
button.
? The disc won’t insert.
✔ There’s already another disc inserted.
☞ Press the [0] button and remove the disc.
? Direct Search can’t be done.
✔ Another function is ON.
☞ Turn Random Play or other functions OFF.
? Track Search can’t be done.
✔ For the discs/folders first or last song.
☞ For each disc/folder, Track Search can’t be
done in the backward direction for the first
song or in the forward direction for the last
song.
Audio file source
? Cannot play an Audio file.
✔ The media is scratched or dirty.
☞ Clean the media, referring to the CD cleaning
of the section on <About CDs> (page 6).
? The sound skips when an Audio file is being
played.
✔ The media is scratched or dirty.
☞ Clean the media, referring to the CD cleaning
of the section on <About CDs> (page 6).
✔ The recording condition is bad.
☞ Record the media again or use another media.
? The Audio file track time isn’t displayed correctly.
✔ ---
☞ There are times when it isn’t displayed
correctly according to the Audio file recording
conditions.
? Supreme does not take effect when it is turned
ON.
✔ Little high-frequency component.
☞ Supreme would not take effect with songs
with little high-frequency component.
✔ Songs that have not been encoded at bit rates
at 96 kbps or less (fs = 32k, 44.1 k, 48 kHz) or
those that have been encoded at a variable bit
rate cannot be decoded to reproduce their high-
frequency components.
☞ ---
HD Radio source
? No sound can be heard, or the volume is low.
✔ The preset broadcast station is not transmitting
in the mode that was set with <Receive mode
Setting>.
☞ Please set <Receive mode Setting> (page 23)
to "AUTO".
✔ In digital AM broadcasting, receive mode switches
between stereo and monaural too often.
☞ Receiving condition is bad or unstable.
Stereo is chosen when receiving condition is
good, and it switches to monaural when the
condition becomes bad.
✔ HD Radio tuner is connected to KCA-S210A or
other units.
☞ Connect the HD Radio tuner directly to the
control unit.