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Troubleshooting
• If you are having a problem with your System, check this list for a possible solution before calling for service.
• If you cannot solve the problem from the hints given here, or the System has been physically damaged, call a qualified person, such as
your dealer, for service.
Symptom Possible Cause Action
No sound is heard. • Connections are incorrect, or loose.
• Headphones are connected.
• Check all connections and make cor-
rections. (See pages 4 to 6.)
• Disconnect the headphones.
Poor radio reception • The antenna is disconnected.
• The AM Loop Antenna is too close
to the System.
• The FM Wire Antenna is not prop-
erly extended and positioned.
• Reconnect the antenna securely.
• Change the position and direction of
the AM Loop Antenna.
• Extend FM Wire Antenna to the best
reception position.
The disc tray does not open.
• The AC power cord is not plugged in.
• Tray is locked.
• Plug the AC power cord.
• Unlock the tray. (See page 15.)
The CD skips. The CD is dirty or scratched. Clean or replace the CD. (See page 25.)
The CD does not play. The CD is upside down. Put the CD in with the label side up.
The MP3
/WMA
disc does not play.
• No MP3/WMA files are recorded on
the disc.
•MP3
/WMA
files do not have the file
extension —.wma or .mp3 in thier
file names.
•MP3
/WMA
files are not recorded in
the format compliant with ISO 9660
Level 1 or Level 2.
Replace the disc.
The readout time of the MP3
/WMA
disc
is too long.
The readout time varies with the com-
plexity of the recording configuration.
Do not use too many hierarchies and
folders when recording. Also, do not
record any other types of audio tracks
together with MP3
/WMA
files. (See
page 11.)
The cassette holder cannot be opened. During tape playing, the power cord
was unplugged.
Plug in the power cord, and turn on the
System.
Unable to record. Cassette record protect tabs are re-
moved.
Cover holes on back edge of cassette
with tape.
Unable to operate the Remote Control. • The path between the Remote Con-
trol and the sensor on the Unit is
blocked.
• The batteries have lost their charge.
• Remove the obstruction.
• Replace the batteries.
Operations are disabled. The built-in microprocessor has mal-
functioned due to external electrical in-
terference.
Unplug the System then plug it back in.
“PROTECT” appears on the display,
then the power goes off.
The speaker wire leads come in contact
with each other.
Check the connections and make cor-
rections. (See page 5.)
MX-KC45(J)_EN.book Page 26 Wednesday, January 11, 2006 3:21 PM