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Reference
When you encounter a problem that seems to be a
fault, check the following points before contacting
your JVC service center.
Power source
7 Power does not come on.
• The power cord is not connected to the main
unit or an AC outlet.
→ Connect the power cord correctly
(page 11).
Operation
7 You cannot operate any button.
• Some specific operations may be inhibited
for some discs.
7 The remote control does not work.
• The dry-cell batteries have run out.
→ Replace the batteries (page 6).
7 A disc cannot be played back.
• In the case of DVD VIDEO discs
→ Check the Region Code number of the
discs (page 3).
• “NO PLAY” is displayed on the display
window.
It is not a disc that can be played on this
system.
→ Check the disc type (page 3).
• Parental Lock is set (page 30).
About images
7 No picture appears.
• The video cord is not connected correctly.
→ Page 11
• Both of the component video jack and S-
video jack are connected.
→ Connect either (page 11).
7 The picture is distorted.
• A VCR is connected between the main unit
and the TV set.
→ Connect the main unit directly to the TV set
(page 11).
• Although this system is connected to a non-
Progressive TV set, DVD’s scan mode is set
to “PROGRESSIVE”.
→ Set the scan mode to “INTERLACE”
(page 26).
7 The screen size is abnormal.
• The screen size is set improperly.
→ Set “MONITOR TYPE” according to the TV
set you are using (page 29).
7 The TV screen darkens.
• “SCREEN SAVER” is set.
→ If set, press any button (page 29).
7 The screen cannot be switched.
• The Progressive mode is applied only to
component video output.
About sound
7 There is no sound.
• Speakers are not connected correctly.
→ Page 9
• The sound is muted.
→ Page 16
• “NO AUDIO” is displayed on the display
window.
The disc may have been produced through
illegal copying.
→ Confirm at the store where you bought the
disc.
7 The sound is weak compared with TV or Video.
• “DVD LEVEL” is set to “NORMAL”.
→ Set to other than “NORMAL” (page 26).
7 The sound is distorted.
• The volume is turned up too high.
→ Turn down the volume (page 16).
7 No sound comes out of the subwoofer.
• “SUBWOOFER” is turned off.
→ Press S.WFR OUT to turn on (page 10).
7 The sound through the USB connection stops.
• Noise and static electricity may stop the
sound through the USB connection. In this
case, do the following operations:
→ Disconnect and connect the USB cable
again
→ Restart the music software on your PC
→ Turn off and on the system
About radio
7 The sound is noisy while receiving/Receiving
is disabled.
• The antenna is not connected correctly.
→ Connect the antenna correctly (page 8).
Troubleshooting
EX-D1[J].book Page 38 Wednesday, March 2, 2005 9:53 PM